ReviewFinder Modems

ARRIS SURFboard SBG6580

TLDR: The ARRIS SURFboard SBG6580 is a two-in-one DOCSIS 3.0 Cable Modem + N300 WiFi Router with a download speed of up to 343 Mbps, suitable for users with high internet usage needs, but with a mixed track record for reliability and inconsistent customer support.
Ranking:  
#69 in Modems
Consumer sentiment:
In comparison:
ARRIS SURFboard SBG6580 rank #83 out of 97.
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5.7
Average

The product receives average reviews on average (consumer score 5.7). This is below the median modem consumer score of 7.4.

About consumer score

Price:
The lowest price we found for ARRIS SURFboard SBG6580 is $81.64, available here. This is slightly below the median modem price of $99.99.
  • Lowest price: $14.99
  • Median price: $99.99
  • Highest price: $429.99
  • ARRIS SURFboard SBG6580 price: $81.64
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ReviewFinder: reviews, prices and alternatives summarized by a powerful AI engine.

Expert consensus

The ARRIS SURFboard SBG6580 is a two-in-one DOCSIS 3.0 Cable Modem + N300 WiFi Router with a download speed of up to 343 Mbps, suitable for users with high internet usage needs, but with a mixed track record for reliability and inconsistent customer support.

The ARRIS SURFboard SBG6580 is a two-in-one DOCSIS 3.0 Cable Modem + N300 WiFi Router that is compatible with major ISPs such as Comcast Xfinity, Time Warner Cable, Charter, Cox, Cablevision, and more. It has a download speed of up to 343 Mbps and four UPLOAD channels capable of 131 Mbps, making it suitable for users who work mostly in the afternoons and send several documents and files online, avid streamers and gamers, and small businesses or workspaces where multiple users need to connect to the internet at the same time.

The modem has several unique features compared to other modems in the market, including its dual-band switchable feature, internal omnidirectional antenna, flexibility with its current networking standard, and added security features such as NAT function, DoS protection, and SPI function.

The device is reported to have a fairly simple and user-friendly setup process, and the user interface is easy to navigate. However, the device has a mixed track record for reliability, with some users reporting issues with connectivity, weak Wi-Fi signals, and the need for frequent resets. The quality of customer support for the ARRIS SURFboard SBG6580 appears to be inconsistent, and users may need to rely on online resources and communities for assistance.

Overall, the ARRIS SURFboard SBG6580 is a reliable choice for those with larger homes and high internet usage needs, but users should be aware of potential issues and contact customer support if necessary.

Compatibility

The ARRIS SURFboard SBG6580 is a modem compatible with major ISPs, but not with Verizon, AT&T, or CenturyLink, and may require specific configurations for compatibility with some ISPs.

The ARRIS SURFboard SBG6580 is a modem that is compatible with major ISPs such as Comcast Xfinity, Time Warner Cable, Charter, Cox, Cablevision, and more. However, it is not compatible with Verizon, AT&T, or CenturyLink. While it should be compatible with most ISPs, some may have specific requirements or configurations that need to be set up for compatibility.

It is recommended to contact your ISP for assistance if you encounter any compatibility issues. Additionally, the Wi-Fi feature may not work on certain ISP providers, so it's important to check with your ISP to ensure compatibility. Overall, the ARRIS SURFboard SBG6580 is a reliable modem for those using compatible ISPs.

Is the ARRIS SURFboard SBG6580 compatible with all major ISPs?

The ARRIS SURFboard SBG6580 is compatible with major ISPs such as Comcast Xfinity, Time Warner Cable, Charter, Cox, Cablevision, and more. However, if your ISP is not listed here, it's recommended to call them to confirm compatibility. It is not compatible with Verizon, AT&T, or CenturyLink.
Based on 1 quotes from 1 sources [show quotes and sources]

Are there any ISPs that the ARRIS SURFboard SBG6580 modem is not compatible with?

According to the product features, the ARRIS SURFboard SBG6580 modem is not compatible with Verizon, AT&T, or CenturyLink. However, it is compatible with Comcast Xfinity, Time Warner Cable, Charter, Cox, Cablevision, and more. If your internet service provider is not listed, you can call them to confirm compatibility.
Based on 1 quotes from 1 sources [show quotes and sources]

Are there any additional steps or configurations required to ensure compatibility with certain ISPs when using the ARRIS SURFboard SBG6580?

In most cases, the ARRIS SURFboard SBG6580 should be compatible with major ISP providers such as Comcast Xfinity, Time Warner Cable, Charter, Cox, Cablevision, and more. However, it is important to note that some ISPs may have specific requirements or configurations that need to be set up in order to ensure compatibility. If you encounter any compatibility issues, it is recommended to contact your ISP for assistance. Additionally, the WiFi may not work on certain ISP providers, so it's important to check with your ISP to ensure compatibility.

Are there any known compatibility issues between ARRIS SURFboard SBG6580 and certain ISPs?

ARRIS SURFboard SBG6580 is compatible with Comcast Xfinity, Time Warner Cable, Charter, Cox, Cablevision, and more. However, please note that it may not be compatible with all internet service providers, and you should contact your service provider to confirm compatibility. Additionally, the Wi-Fi feature may not work on certain ISP providers. It is not compatible with Verizon, AT&T, or CenturyLink.
Based on 1 quotes from 1 sources [show quotes and sources]

Speed

The ARRIS SURFboard SBG6580 is a modem with download speeds up to 343 Mbps, four UPLOAD channels capable of 131 Mbps, and features such as beamforming technology and Gigabit Ethernet ports, making it a good choice for small spaces and multiple users.

The ARRIS SURFboard SBG6580 is a modem capable of supporting download speeds up to 343 Mbps and has four UPLOAD channels capable of 131 Mbps. It has several features and technologies that can affect its speed performance, including a 2x2 omnidirectional internal antenna that helps lower latency and strengthens signals during bottleneck hours, beamforming technology that helps distribute strong signals to every device connected to the internet, and four Gigabit Ethernet ports that boost the 2.4 GHz and 5 GHz bands.

This makes it a good choice for users who work mostly in the afternoons and send several documents and files online, avid streamers and gamers, and small businesses or workspaces where multiple users need to connect to the internet at the same time. However, it does not have MoCA technology, which may affect its ultra-high-speed link in larger houses or spaces.

Overall, the ARRIS SURFboard SBG6580 is a reliable modem for standard video streaming in small spaces.

What is the maximum download speed supported by ARRIS SURFboard SBG6580?

The ARRIS SURFboard SBG6580 is capable of supporting download speeds up to 343 Mbps.
Based on 3 quotes from 2 sources [show quotes and sources]

What is the maximum upload speed supported by ARRIS SURFboard SBG6580?

The ARRIS SURFboard SBG6580 has 4 UPLOAD channels capable of 131 Mbps.
Based on 2 quotes from 2 sources [show quotes and sources]

What additional features or technologies does the ARRIS SURFboard SBG6580 have that may affect its speed performance?

The ARRIS SURFboard SBG6580 has several features and technologies that can affect its speed performance. One of the advantages of this modem is its 2x2 omnidirectional internal antenna that helps lower latency and strengthens signals during bottleneck hours. This feature is particularly useful for users who work mostly in the afternoons and send several documents and files online. Additionally, the ARRIS SURFboard SBG6580 has beamforming technology that helps distribute strong signals to every device connected to the internet. This feature plays a significant role in ensuring that every device receives the optimal signal strength, even during 4k streaming and lengthy gaming sessions, making it a good choice for avid streamers and gamers. The modem also has four Gigabit Ethernet ports that boost the 2.4 GHz and 5 GHz bands, allowing users to connect up to four desktop computers. This feature is practical for small businesses or workspaces where multiple users need to connect to the internet at the same time. However, it's important to note that the ARRIS SURFboard SBG6580 does not have MoCA technology, which may affect its ultra-high-speed link in larger houses or spaces. Despite this limitation, the modem is still worth the investment for standard video streaming in small spaces.
Based on 8 quotes from 1 sources [show quotes and sources]

Features

The ARRIS SURFboard SBG6580 is a two-in-one DOCSIS 3.0 Cable Modem + N300 WiFi Router that offers parental control features, dual-band switchable feature, internal omnidirectional antenna, and added security features, making it ideal for small businesses or workspaces.

The ARRIS SURFboard SBG6580 is a two-in-one DOCSIS 3.0 Cable Modem + N300 WiFi Router that has built-in Wi-Fi and four Gigabit Ethernet ports for wired connections. It offers parental control features that include screen time set-up, scheduling downtime, and site management, making it practical for small businesses or workspaces.

The modem has several unique features compared to other modems in the market, including its dual-band switchable feature, internal omnidirectional antenna, flexibility with its current networking standard, and added security features such as NAT function, DoS protection, and SPI function.

The ARRIS SURFboard SBG6580 is compatible with Comcast Xfinity, Time Warner Cable, Charter, Cox, Cablevision, and more. Overall, this modem is ideal for users who want a reliable and secure internet connection with added features for parental control and flexibility in networking.

Does the ARRIS SURFboard SBG6580 have built-in Wi-Fi?

Yes, the ARRIS SURFboard SBG6580 has built-in Wi-Fi. It is a two-in-one DOCSIS 3.0 Cable Modem + N300 WiFi Router.
Based on 6 quotes from 2 sources [show quotes and sources]

How many Ethernet ports does the ARRIS SURFboard SBG6580 have?

The ARRIS SURFboard SBG6580 has four Gigabit Ethernet ports for wired connections. According to 10.0.0.0.1 Xfinity, these four Ethernet ports make it practical for small businesses or workspaces.
Based on 2 quotes from 2 sources [show quotes and sources]

Does the ARRIS SURFboard SBG6580 modem offer parental controls, and if so, what are the features and ease of use?

Yes, the ARRIS SURFboard SBG6580 modem does offer parental control features. According to 10.0.0.0.1 Xfinity, these features include screen time set-up, scheduling downtime, and site management. Parents can use these features to manage their children's network activities. The process of setting up these controls is relatively easy and user-friendly.
Based on 2 quotes from 1 sources [show quotes and sources]

What are the unique features of ARRIS SURFboard SBG6580 compared to other modems in the market?

The ARRIS SURFboard SBG6580 modem has several unique features compared to other modems in the market. Firstly, it is a two-in-one DOCSIS 3.0 cable modem and N300 WiFi router, which means that it combines the functionality of two devices into one, saving space and money. Secondly, it has a dual-band switchable feature, which allows users to switch between 2.4GHz and 5GHz frequency bands for better performance and less interference. Thirdly, it has an internal omnidirectional antenna that helps to lower latency and strengthen signals during bottleneck hours. Fourthly, it offers flexibility with its current networking standard, DOCSIS 3.0, which helps users maximize their usage experience making guest network customization for those who come and go a lot. Finally, it has added security features such as NAT function, Denial of Services (DoS) protection, and SPI function that can act as a scanner for incoming traffic, ensuring that no malicious content or data seeps through the traffic when users max out internet connectivity. Overall, the ARRIS SURFboard SBG6580 modem provides users with a range of features that make it stand out from other modems in the market, including its two-in-one functionality, dual-band switchable feature, and added security features.
Based on 13 quotes from 2 sources [show quotes and sources]

What internet service providers are compatible with the ARRIS SURFboard SBG6580 modem?

The ARRIS SURFboard SBG6580 modem is compatible with Comcast Xfinity, Time Warner Cable, Charter, Cox, Cablevision, and more. However, it's always a good idea to check with your internet service provider to confirm compatibility.
Based on 1 quotes from 1 sources [show quotes and sources]

Reliability

The ARRIS SURFboard SBG6580 has a mixed track record for reliability, but is generally a stable and consistent choice for those with high internet usage needs.

The ARRIS SURFboard SBG6580 has a mixed track record for reliability, with some users reporting issues with connectivity, weak Wi-Fi signals, and the need for frequent resets. However, the device is built to last and comes with a two-year warranty from the manufacturer. The modem/router has a track record of maintaining a stable and consistent connection, making it a reliable choice for avid streamers, gamers, and those who need to be on Zoom calls for work or school.

However, there have been some reported instances of the device failing completely or needing to be replaced prematurely. Overall, the ARRIS SURFboard SBG6580 is a reliable choice for those with larger homes and high internet usage needs, but users should be aware of potential issues and contact customer support if necessary.

What is the average lifespan of the ARRIS SURFboard SBG6580?

The average lifespan of the ARRIS SURFboard SBG6580 can vary depending on usage and maintenance. However, according to ARRIS, their products are built to last and should provide reliable service for many years. Additionally, the device comes with a two-year warranty from the manufacturer.

What is the frequency of reported issues or malfunctions with the ARRIS SURFboard SBG6580?

Based on customer reviews and expert opinions, the ARRIS SURFboard SBG6580 has a consumer score of 5.8 out of 10, which is lower than the median score of 7.4 for modems. Some users have reported issues with connectivity, while others have had no issues at all. It is difficult to estimate the frequency of reported issues or malfunctions since it varies widely depending on the user's specific circumstances and network configuration.

What are the common reliability concerns or complaints for ARRIS SURFboard SBG6580?

According to customer reviews, some common reliability concerns or complaints for ARRIS SURFboard SBG6580 are that the Wi-Fi signal can be weak, and that the modem/router may need to be reset frequently. Some users have also reported that the device can run hot, and that the user interface for the modem is not user-friendly. Additionally, some users have reported issues with compatibility with certain internet service providers.

What is the ARRIS SURFboard SBG6580's track record for maintaining a stable and consistent connection?

The ARRIS SURFboard SBG6580 has a track record of maintaining a stable and consistent connection. With its DOCSIS 3.0 technology and dual-band capacity, it offers optimal Wi-Fi speeds and is great for larger homes. Additionally, its beamforming technology distributes strong signals to every device connected to the internet, making it a reliable choice for avid streamers, gamers, and those who need to be on Zoom calls for work or school. According to experts at 10.0.0.0.1 Xfinity, 4K streaming and lengthy gaming sessions won't have to be interrupted even if you plan on doing some late-night work on your laptop.
Based on 8 quotes from 2 sources [show quotes and sources]

Have there been any reported instances of the ARRIS SURFboard SBG6580 failing completely or needing to be replaced prematurely?

There have been some reported instances of ARRIS SURFboard SBG6580 failing completely or needing to be replaced prematurely. However, it is important to note that this is not a common issue. If you experience any issues with your ARRIS SURFboard SBG6580, you should contact their customer support team for assistance.

Ease of setup

The ARRIS SURFboard SBG6580 modem has a user-friendly setup process and interface, but some users may encounter issues with accessing settings or establishing a stable connection.

The ARRIS SURFboard SBG6580 modem is reported to have a fairly simple and user-friendly setup process. Users need to connect the modem to their cable outlet and computer or router using Ethernet cables, activate the modem with their internet service provider, and customize their network settings through the modem's configuration page.

The user interface is also reported to be easy to navigate, with a wide array of user-friendly features. However, some users may face common issues such as difficulty accessing the modem settings page, establishing a stable connection with the internet service provider, or connecting the modem to Wi-Fi devices.

Overall, the ARRIS SURFboard SBG6580 modem is a good option for those looking for a simple and easy-to-use modem for their home network.

What is the installation process like for the ARRIS SURFboard SBG6580?

The installation process for the ARRIS SURFboard SBG6580 is fairly simple. First, you need to connect the modem to your cable outlet using a coaxial cable. Then, connect the modem to your computer or router using an Ethernet cable. Next, you need to activate the modem with your internet service provider (ISP). Finally, you can log in to the modem's configuration page to customize your network settings. According to the user manual, the entire setup process should take around 10-15 minutes.
Based on 3 quotes from 2 sources [show quotes and sources]

What is the user interface like for the ARRIS SURFboard SBG6580?

The user interface of the ARRIS SURFboard SBG6580 is reported to be user-friendly and easy to navigate, according to experts at 10.0.0.0.1 Xfinity. It offers a wide array of user-friendly features that anyone can enjoy, making it easy to customize your network experience.
Based on 5 quotes from 1 sources [show quotes and sources]

What is the setup process for the ARRIS SURFboard SBG6580 modem?

The setup process for the ARRIS SURFboard SBG6580 modem involves connecting the modem to a power source and your cable internet service, activating the modem with your internet service provider, and configuring your wireless network settings. According to the manufacturer's website, the modem comes with an easy-to-follow Quick Start Guide that provides step-by-step instructions for setting up the device. If you encounter any issues during the setup process, you can refer to the user manual or contact ARRIS customer support for assistance.
Based on 2 quotes from 2 sources [show quotes and sources]

What are some common issues or challenges that users may face during the setup process for ARRIS SURFboard SBG6580 modem?

According to our sources, some common issues that users may face during the setup process of the ARRIS SURFboard SBG6580 modem include difficulty in accessing the modem settings page, trouble with establishing a stable connection with the internet service provider, and difficulty in connecting the modem to Wi-Fi devices. However, these issues can usually be resolved with the help of the user manual or by contacting the customer support team of ARRIS.
Based on 2 quotes from 1 sources [show quotes and sources]

Customer support

The ARRIS SURFboard SBG6580 modem/router combo has received mixed feedback regarding customer support, with some users reporting positive experiences and others having negative experiences, and users may need to rely on online resources and communities for assistance.

Based on the available expert reviews, the ARRIS SURFboard SBG6580 modem/router combo has received mixed feedback regarding customer support. Some users have reported positive experiences with the company's customer support, while others have had negative experiences. The average response time for customer support inquiries is not available.

However, users can access user manuals and troubleshooting guides for the device on the ARRIS website, ISP's website, or by contacting the ISP's customer support. Additionally, there are online forums and communities where users can get help troubleshooting any issues they may encounter with the device.

Overall, the quality of customer support for the ARRIS SURFboard SBG6580 appears to be inconsistent, and users may need to rely on online resources and communities for assistance. In terms of specific use cases, the device may be suitable for users who are comfortable troubleshooting technical issues on their own or who are willing to seek help from online resources.

However, users who require more hands-on customer support may want to consider other modem/router combo options.

What is the average response time for customer support inquiries for ARRIS SURFboard SBG6580?

I'm sorry, I do not have information on the average response time for customer support inquiries for ARRIS SURFboard SBG6580.

What resources are available for users to access user manuals and troubleshooting guides for the ARRIS SURFboard SBG6580?

Users can access the user manual and troubleshooting guides for the ARRIS SURFboard SBG6580 modem/router combo on the ARRIS website. They can also find these resources on the ISP's website or by contacting the ISP's customer support. Additionally, there are online forums and communities where users can ask questions, share tips and solutions, and get help troubleshooting any issues they may encounter with the device.
Based on 4 quotes from 3 sources [show quotes and sources]

Expert Reviews

There are people on the Internet whose job is to review products. Below are their opinions.

ReviewFinder database has 6 expert reviews of ARRIS SURFboard SBG6580.

Expert reviews [6]

No critic scores
Total expert reviews: 6
  • with a score: 0
  • without a score: 6

Best Alternatives

3 best modems in the same price range as ARRIS SURFboard SBG6580

Scroll to see all options. Click on the modem for more details.
Netgear CM1000 Motorola MB8600 Arris SURFboard SB8200
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In comparison:
Netgear CM1000 rank #5 out of 112. Very high levels of customer satisfaction.
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8.6
Great
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Motorola MB8600 rank #6 out of 112. Very high levels of customer satisfaction.
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8.3
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Arris SURFboard SB8200 rank #4 out of 112. Very high levels of customer satisfaction.
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8.3
Great
Price
The Netgear CM1000 modem is a high-performance device that supports fast and reliable internet connectivity for multiple users and is compatible with major cable internet providers. The Motorola MB8600 modem is a reliable and efficient device that supports high-speed internet up to 1 Gbps, but lacks built-in Wi-Fi and has poor customer support. The Arris SURFboard SB8200 is a high-performance cable modem that delivers fast and stable internet speeds of up to 2 Gbps, making it ideal for activities such as online gaming, streaming 4K video, or downloading large files, but requires a separate wireless router for Wi-Fi capability.
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Modems above are offered because they are in the same price range as ARRIS SURFboard SBG6580. To browse more budget and premium modems go to our modem ranking .

Position in ranking

We maintain a monthly ranking that sums up expert recommendations for all modems.

Rank Change Price Modem
The Strategist
PC Guide
Tom's Guide
Networks Hardware
BestReviews
HighSpeedInternet
approvedmodems.org
Lifewire
Wirecutter
Popular Mechanics
1
- $250
Netgear Nighthawk CM2000
The Netgear Nighthawk CM2000 is a high-speed cable modem that is compatible with all major cable internet providers, featuring DOCSIS 3.1 technology, 32x8 channel bonding, a powerful 1.5GHz dual-core Broadcom BCM3390 processor, and a 2.5 Gbps ethernet port, making it ideal for online gaming, streaming, and other high-bandwidth activities.
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- $198
Arris Surfboard S33
The Arris Surfboard S33 is a high-speed cable modem with combined download speeds up to 3.5 Gbps, 32 downstream x 8 upstream DOCSIS 3.0 bonded channels, and two Ethernet ports, making it ideal for users who require fast and reliable internet connectivity for gaming, streaming, and other data-intensive activities.
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+2 $56
Netgear CM500
The Netgear CM500 modem offers high-speed internet access, easy setup and management, parental controls, and compatibility with major cable internet service providers, but its reliability has received mixed reviews and users should consider purchasing an extended warranty.
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Arris SURFboard SB8200
The Arris SURFboard SB8200 is a high-performance cable modem that delivers fast and stable internet speeds of up to 2 Gbps, making it ideal for activities such as online gaming, streaming 4K video, or downloading large files, but requires a separate wireless router for Wi-Fi capability.
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ARRIS SURFboard SBG6580 did not receive any endorsements this month.

Highest recommended modems this month

ReviewFinder ranks based on a combination of customer reviews, expert reviews / mentions and popularity. Expert recommendations carry the highest weight in the ranking. We do not rank based on price, our commission or brand. modems below are at the top of our ranking this March.

Scroll to see all options. Click on the modem for more details.
Netgear Nighthawk CM2000 Arris Surfboard S33 Netgear CM500 Arris SURFboard SB8200
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Netgear Nighthawk CM2000 rank #1 out of 112. Very high levels of customer satisfaction.
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8.1
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In comparison:
Arris Surfboard S33 rank #2 out of 112. Very high levels of customer satisfaction.
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8.3
Great
Reviews
In comparison:
Netgear CM500 rank #3 out of 112.
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7.8
Good
Reviews
In comparison:
Arris SURFboard SB8200 rank #4 out of 112. Very high levels of customer satisfaction.
Go to rankings
8.3
Great
Price
Price
The Netgear Nighthawk CM2000 is a high-speed cable modem that is compatible with all major cable internet providers, featuring DOCSIS 3.1 technology, 32x8 channel bonding, a powerful 1.5GHz dual-core Broadcom BCM3390 processor, and a 2.5 Gbps ethernet port, making it ideal for online gaming, streaming, and other high-bandwidth activities. The Arris Surfboard S33 is a high-speed cable modem with combined download speeds up to 3.5 Gbps, 32 downstream x 8 upstream DOCSIS 3.0 bonded channels, and two Ethernet ports, making it ideal for users who require fast and reliable internet connectivity for gaming, streaming, and other data-intensive activities. The Netgear CM500 modem offers high-speed internet access, easy setup and management, parental controls, and compatibility with major cable internet service providers, but its reliability has received mixed reviews and users should consider purchasing an extended warranty. The Arris SURFboard SB8200 is a high-performance cable modem that delivers fast and stable internet speeds of up to 2 Gbps, making it ideal for activities such as online gaming, streaming 4K video, or downloading large files, but requires a separate wireless router for Wi-Fi capability.
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ReviewFinder: reviews, prices and alternatives summarized by a powerful AI engine.