Go to rankings
Arris SURFboard SB8200 vs Motorola Surfboard SB6141: Overview of expert opinions
The Arris SURFboard SB8200 is better for heavy internet users who require fast and stable internet speeds, compatibility with the latest DOCSIS 3. 1 technology, and the ability to connect multiple devices simultaneously. It offers additional features such as channel bonding and link aggregation support, making it ideal for households with multiple devices that require high-speed internet connections.
It is also more user-friendly in terms of setup and customer support, with a detailed user manual and additional resources accessible through its Web Manager.
The Motorola Surfboard SB6141 is a more cost-effective option for users who don't require the highest speeds or advanced features. It is suitable for basic internet usage such as browsing and email and is a reliable option for those looking for a basic cable modem. It is also a more affordable option compared to the Arris SURFboard SB8200.
It is certified to work with almost all North American cable providers, making it a safe choice for anyone who wants to ensure that their modem will work with their current ISP.
Overall, the choice between the two modems will depend on individual needs and circumstances, such as budget, internet plan, and reliability concerns. If faster internet speeds, compatibility with the latest technology, and the ability to connect multiple devices are important, then the Arris SURFboard SB8200 is the better choice.
However, if basic internet needs and affordability are the priority, then the Motorola Surfboard SB6141 is a suitable option.
Table of contents (click on an item)
Compatibility
According to expert reviews, both the Motorola Surfboard SB6141 and the Arris SURFboard SB8200 are compatible with all major ISPs in the US. However, the SB8200 has a wider range of compatibility with cable providers. The SB6141 is certified to work with pretty much every North American cable provider, making it a safe choice for anyone who wants to ensure that their modem will work with their current ISP.
On the other hand, the SB8200 is compatible with all major cable providers in the US, making it a reliable choice for anyone looking to upgrade their modem.
If you're looking for a basic modem that is compatible with most ISPs, the SB6141 may be a good choice. However, if you want a more advanced modem with faster speeds and wider compatibility, the SB8200 may be worth the investment. It is always recommended to verify compatibility with your ISP before purchasing either modem to ensure that it will work with your specific service plan.
As of now, there are no known compatibility issues with the SB8200 and any ISPs.
Compatibility | Table of contents
Are both Arris SURFboard SB8200 and Motorola Surfboard SB6141 compatible with all major ISPs?
Both the Motorola Surfboard SB6141 and Arris SURFboard SB8200 are compatible with all major ISPs in the US. However, the SB8200 has a wider range of compatibility with cable providers, according to sources such as Top 10 Best Wifi Routers Of 2020 and xbitlabs.com.
It's always recommended to check with your ISP to ensure compatibility before purchasing a modem. This is because some ISPs may have specific requirements or restrictions on the modems that can be used with their service. By checking with your ISP beforehand, you can avoid any potential issues or compatibility problems.
In addition to compatibility, there are other factors to consider when choosing a modem, such as speed, reliability, and features. The SB8200, for example, is a newer and more advanced modem than the SB6141, and offers faster download and upload speeds, as well as support for newer technologies like DOCSIS 3.
1.
Ultimately, the choice between the SB6141 and SB8200 will depend on your specific needs and budget. If you're looking for a basic modem that is compatible with most ISPs, the SB6141 may be a good choice. However, if you want a more advanced modem with faster speeds and wider compatibility, the SB8200 may be worth the investment.
Motorola Surfboard SB6141
Based on 3 quotes from 3 sources [show quotes and sources]
Arris SURFboard SB8200
Based on 7 quotes from 6 sources [show quotes and sources]
Are there any specific ISPs that either modem is not compatible with?
Both the Motorola Surfboard SB6141 and the Arris SURFboard SB8200 are compatible with all major cable providers in the US. However, it's always a good idea to verify compatibility with your ISP before purchasing either modem.
There are currently no known ISPs that the Arris SURFboard SB8200 is not compatible with. This makes it a reliable choice for anyone looking to upgrade their modem. The Arris SURFboard SB8200 is designed to work seamlessly with all major cable providers in the US, ensuring that you can enjoy fast and reliable internet speeds no matter where you live.
On the other hand, the Motorola Surfboard SB6141 is certified to work with pretty much every North American cable provider. This means that it's a safe choice for anyone who wants to ensure that their modem will work with their current ISP. The Motorola Surfboard SB6141 is a popular choice among consumers due to its reliability and compatibility with a wide range of cable providers.
In conclusion, both the Motorola Surfboard SB6141 and the Arris SURFboard SB8200 are excellent choices for anyone looking to upgrade their modem. While the Arris SURFboard SB8200 is compatible with all major cable providers in the US, the Motorola Surfboard SB6141 is certified to work with pretty much every North American cable provider.
Regardless of which modem you choose, it's always a good idea to verify compatibility with your ISP before making a purchase.
Motorola Surfboard SB6141
Based on 4 quotes from 3 sources [show quotes and sources]
Arris SURFboard SB8200
Based on 12 quotes from 7 sources [show quotes and sources]
Are there any additional steps or configurations required to ensure compatibility with certain ISPs?
In terms of compatibility with ISPs, both the Motorola Surfboard SB6141 and Arris SURFboard SB8200 are certified to work with major North American cable providers.
However, for the Arris SURFboard SB8200, it is recommended to verify compatibility with your specific ISP before purchasing. This can be done by checking your ISP's website or contacting them directly.
Overall, both modems are relatively easy to set up and do not require additional configurations for compatibility with most ISPs.
Motorola Surfboard SB6141
Based on 4 quotes from 3 sources [show quotes and sources]
Arris SURFboard SB8200
Based on 9 quotes from 7 sources [show quotes and sources]
Are there any known issues with compatibility between either modem and certain ISPs?
Both the Motorola Surfboard SB6141 and Arris SURFboard SB8200 are compatible with major cable internet service providers. However, the SB6141 has been certified to work with pretty much every North American cable provider, while the SB8200 is compatible with major US cable providers.
It is always recommended to verify compatibility with your ISP before purchasing either modem to ensure that it will work with your specific service plan. As of now, there are no known compatibility issues with the SB8200 and any ISPs.
Motorola Surfboard SB6141
Based on 4 quotes from 4 sources [show quotes and sources]
Arris SURFboard SB8200
Based on 6 quotes from 6 sources [show quotes and sources]
Speed
The Arris SURFboard SB8200 is better for users who require faster internet speeds, such as those who frequently stream high-quality video or download large files. It supports a maximum download speed of 2 Gbps and a maximum upload speed of 2 Gbps, making it a great choice for heavy internet users.
Its advanced features, such as link aggregation and a well-ventilated design, ensure stable performance even at high speeds.
On the other hand, the Motorola Surfboard SB6141 is a more cost-effective option for users who don't require the highest speeds or advanced features. It supports a maximum download speed of 343 Mbps and a maximum upload speed of 131 Mbps, making it suitable for basic internet usage such as browsing and email.
It is a good choice for users on a budget or those who don't have high-speed internet requirements.
In summary, the Arris SURFboard SB8200 is better for heavy internet users who require fast and stable internet speeds, while the Motorola Surfboard SB6141 is a more cost-effective option for basic internet usage.
Speed | Table of contents
What is the maximum download speed supported by Arris SURFboard SB8200 and Motorola Surfboard SB6141?
The Arris SURFboard SB8200 supports a much higher maximum download speed than the Motorola Surfboard SB6141. While the Motorola Surfboard SB6141 can support up to 343 Mbps, the Arris SURFboard SB8200 can support up to 2 Gbps. This makes the Arris SURFboard SB8200 a better choice for those who require faster internet speeds, such as those who frequently stream high-quality video or download large files.
However, it is important to note that the actual download speed experienced may vary depending on various factors.
Motorola Surfboard SB6141
Based on 4 quotes from 2 sources [show quotes and sources]
Arris SURFboard SB8200
Based on 10 quotes from 5 sources [show quotes and sources]
What is the maximum upload speed supported by Arris SURFboard SB8200 and Motorola Surfboard SB6141?
The Arris SURFboard SB8200 supports a significantly higher maximum upload speed compared to the Motorola Surfboard SB6141. While the Motorola Surfboard SB6141 can support up to 131 Mbps upload speed, the Arris SURFboard SB8200 can support up to 2 Gbps.
However, it is important to note that the actual upload speed you will get will depend on your internet service provider and the internet plan you have subscribed to. In real-world tests, the upload speed of the Arris SURFboard SB8200 was found to be around 35 Mbps, which is still significantly higher than the maximum upload speed supported by the Motorola Surfboard SB6141.
Motorola Surfboard SB6141
Based on 2 quotes from 2 sources [show quotes and sources]
Arris SURFboard SB8200
Based on 5 quotes from 4 sources [show quotes and sources]
Are there any additional features or technologies that may affect the speed performance of Arris SURFboard SB8200 and Motorola Surfboard SB6141?
The main difference between the Motorola Surfboard SB6141 and the Arris SURFboard SB8200 is that the latter is a DOCSIS 3.1 modem, which means it is capable of delivering faster speeds than the former.
The SB8200 also has more advanced features, such as link aggregation and a well-ventilated design, which can help to maintain stable performance even at high speeds. These features make it a great choice for users who need the fastest speeds and want to ensure that their modem can handle heavy usage without overheating or slowing down.
However, the SB8200 is also more expensive than the SB6141, so it may not be the best choice for users who don't need the fastest speeds or advanced features. For those who are on a budget or don't require the highest speeds, the SB6141 may be a more cost-effective option.
Ultimately, the choice between these two modems will depend on the user's specific needs and budget. It's important to consider factors such as internet speed requirements, usage patterns, and budget when choosing a modem to ensure that it meets all of your needs and provides reliable performance over time.
Motorola Surfboard SB6141
Based on 4 quotes from 4 sources [show quotes and sources]
Arris SURFboard SB8200
Based on 10 quotes from 5 sources [show quotes and sources]
Features
The Arris SURFboard SB8200 is a better choice for users who require faster internet speeds, compatibility with the latest DOCSIS 3. 1 technology, and the ability to connect multiple devices simultaneously. It offers additional features such as channel bonding and link aggregation support, making it ideal for households with multiple devices that require high-speed internet connections.
It is also reported to have wider compatibility with different cable providers compared to the Motorola Surfboard SB6141.
On the other hand, the Motorola Surfboard SB6141 is a reliable option for those looking for a basic cable modem. It is suitable for users who do not require high-speed internet connections or the latest technology. It is also a more affordable option compared to the Arris SURFboard SB8200.
Overall, the choice between the two modems will depend on the specific needs of the user. If faster internet speeds, compatibility with the latest technology, and the ability to connect multiple devices are important, then the Arris SURFboard SB8200 is the better choice. However, if basic internet needs and affordability are the priority, then the Motorola Surfboard SB6141 is a suitable option.
Features | Table of contents
Does the Arris SURFboard SB8200 have built-in Wi-Fi? How does it compare to the Wi-Fi capabilities of the Motorola Surfboard SB6141?
In terms of Wi-Fi capabilities, both the Motorola Surfboard SB6141 and the Arris SURFboard SB8200 are cable modems that do not have built-in Wi-Fi. This means that you will need to purchase a separate wireless router to connect to either of these modems if you want to have Wi-Fi access in your home or office.
When it comes to choosing a wireless router to pair with your cable modem, there are a few factors to consider. These include the speed and range of the router, the number of devices it can support, and any additional features such as parental controls or guest networks.
Overall, the Arris SURFboard SB8200 is a newer and more advanced cable modem than the Motorola Surfboard SB6141. It supports faster download and upload speeds, and is compatible with the latest DOCSIS 3.1 technology.
However, when it comes to Wi-Fi capabilities, both modems are equal in that they do not have built-in Wi-Fi and require a separate router for wireless access.
Motorola Surfboard SB6141
Arris SURFboard SB8200
Based on 3 quotes from 3 sources [show quotes and sources]
How many Ethernet ports does each modem have? Are they the same or different?
The two modems have different numbers of Ethernet ports. The Motorola Surfboard SB6141 has only one Ethernet port, while the Arris SURFboard SB8200 has two Ethernet ports. This means that the Arris SURFboard SB8200 can connect to more devices simultaneously than the Motorola Surfboard SB6141.
Additionally, the Arris SURFboard SB8200's Ethernet ports are both 1-Gigabit, which means they can handle faster data transfer speeds than the Motorola Surfboard SB6141's single 10/100/1000 Mbps Ethernet port. Overall, the Arris SURFboard SB8200 is a better choice for users who need to connect multiple devices to their modem and require faster data transfer speeds.
Motorola Surfboard SB6141
Based on 2 quotes from 2 sources [show quotes and sources]
Arris SURFboard SB8200
Based on 7 quotes from 5 sources [show quotes and sources]
Do both modems offer parental controls? If so, how do they compare in terms of features and ease of use?
In terms of parental controls, neither the Motorola Surfboard SB6141 nor the Arris SURFboard SB8200 offer built-in features. However, the Arris SURFboard SB8200 may be compatible with routers that offer parental control features.
It's important to note that the availability and ease of use of parental controls will depend on the specific router being used with the modem. Therefore, it's recommended to research and compare routers that are compatible with these modems to find one that offers the desired parental control features and ease of use.
Motorola Surfboard SB6141
Arris SURFboard SB8200
Are there any additional features that one modem offers that the other does not?
The Arris SURFboard SB8200 modem offers several additional features that the Motorola Surfboard SB6141 does not. Firstly, it is capable of supporting speeds of up to 2Gbps, which is significantly faster than the 343 Mbps download speed offered by the Motorola Surfboard SB6141.
Additionally, the Arris SURFboard SB8200 is compatible with DOCSIS 3.1, which is the latest standard for cable modems, and is backwards compatible with DOCSIS 3.0. This means that it is a more future-proof option than the Motorola Surfboard SB6141.
The Arris SURFboard SB8200 also features 32 x 8 channel bonding support and link aggregation support, which allows for even faster internet speeds. This is particularly useful for households with multiple devices that require high-speed internet connections.
Finally, the Arris SURFboard SB8200 comes with two gigabit Ethernet ports, making it easy to connect multiple devices. This is a convenient feature for those who need to connect multiple devices to the internet, such as gaming consoles, smart TVs, and computers.
Overall, while the Motorola Surfboard SB6141 is a reliable option for those looking for a basic cable modem, the Arris SURFboard SB8200 offers several additional features that make it a more advanced and future-proof option. Its faster speeds, compatibility with the latest standard for cable modems, and additional features such as channel bonding and link aggregation support make it a great choice for those who require high-speed internet connections.
Motorola Surfboard SB6141
Based on 8 quotes from 5 sources [show quotes and sources]
Arris SURFboard SB8200
Based on 9 quotes from 5 sources [show quotes and sources]
How do the modems compare in terms of compatibility with different internet service providers?
Both modems are compatible with major cable providers in North America, including Comcast/Xfinity, Cox, and Spectrum. However, the Arris SURFboard SB8200 modem has been reported to have a wider range of compatibility with other cable providers compared to the Motorola Surfboard SB6141. It is important to note that it is always recommended to verify with your ISP before purchasing any modem to ensure compatibility with their network.
Motorola Surfboard SB6141
Based on 3 quotes from 3 sources [show quotes and sources]
Arris SURFboard SB8200
Based on 7 quotes from 5 sources [show quotes and sources]
Reliability
According to expert reviews, the Arris SURFboard SB8200 is generally considered to be more reliable than the Motorola Surfboard SB6141. The SB8200 has a higher success rate in connecting to the internet and uptime, and has not been mentioned to have any significant reliability concerns or complaints.
It is also able to hold a connection of up to 800 Mbps internet plan without any issues during testing, while the SB6141's maximum speed is 343 Mbps. Therefore, the Arris SURFboard SB8200 may be a better choice for users who prioritize reliability and need a modem that can handle higher internet speeds.
However, the Motorola Surfboard SB6141 is still considered to be a reliable option for internet connectivity, with users reporting no issues with dropped connections. It may be a more suitable option for users who are on a budget and can tolerate occasional connectivity issues.
Overall, the choice between the two modems will depend on individual needs and circumstances, such as budget, internet plan, and reliability concerns. It's important to do thorough research and consider all options before making a final decision.
Reliability | Table of contents
What is the average lifespan of the Arris SURFboard SB8200 and Motorola Surfboard SB6141?
Unfortunately, we cannot provide a comparison of the average lifespan of the Motorola Surfboard SB6141 and Arris SURFboard SB8200 as we do not have information on the former.
Motorola Surfboard SB6141
Arris SURFboard SB8200
How often do customers report issues or malfunctions with the Arris SURFboard SB8200 and Motorola Surfboard SB6141?
Overall, both the Motorola Surfboard SB6141 and Arris SURFboard SB8200 have relatively low frequencies of reported issues or malfunctions. However, the Arris SURFboard SB8200 appears to have a higher level of customer satisfaction and reliability, with a higher success rate in connecting to the internet and uptime.
It's important to keep in mind that occasional malfunctions may occur with any product, and the reliability of the modem can also depend on the quality and stability of the user's internet service provider. Therefore, it's important to research and choose a modem that is compatible with the user's internet service provider and meets their specific needs.
Additionally, it's important to properly maintain and update the modem to ensure optimal performance and longevity. This includes regularly checking for firmware updates and ensuring proper ventilation and placement of the modem.
Overall, both the Motorola Surfboard SB6141 and Arris SURFboard SB8200 are reliable options for a modem, but the Arris SURFboard SB8200 may provide a higher level of satisfaction and reliability for users.
Motorola Surfboard SB6141
Arris SURFboard SB8200
Based on 17 quotes from 7 sources [show quotes and sources]
Are there any common reliability concerns or complaints for either the Arris SURFboard SB8200 or Motorola Surfboard SB6141?
In terms of reliability concerns or complaints, the Motorola Surfboard SB6141 seems to have more reported issues compared to the Arris SURFboard SB8200. While occasional connectivity issues and slower upload speeds have been reported for the Motorola Surfboard SB6141, the Arris SURFboard SB8200 has not been mentioned to have any significant reliability concerns or complaints.
However, the Arris SURFboard SB8200's higher price may be a concern for some users. It's important to consider individual needs and circumstances when choosing between these two modems. For example, if reliability is a top priority and the budget allows for it, the Arris SURFboard SB8200 may be the better choice.
On the other hand, if cost is a major factor and occasional connectivity issues can be tolerated, the Motorola Surfboard SB6141 may be a more suitable option.
Ultimately, the decision between these two modems will depend on a variety of factors, including budget, reliability concerns, and individual needs. It's important to do thorough research and consider all options before making a final decision.
Motorola Surfboard SB6141
Based on 2 quotes from 2 sources [show quotes and sources]
Arris SURFboard SB8200
Based on 3 quotes from 1 sources [show quotes and sources]
How do the Arris SURFboard SB8200 and Motorola Surfboard SB6141 compare in terms of their ability to maintain a stable and consistent connection?
Both the Motorola Surfboard SB6141 and Arris SURFboard SB8200 are known for their ability to maintain a stable and consistent connection. The SB6141 has a track record of being reliable and stable, with users reporting no issues with dropped connections.
The SB8200 has also received high praise for its ability to hold a connection without any issues, with a 99% success rate in connecting to the internet and a 99% uptime. While both modems are reliable, the SB8200 may have a slight edge in terms of performance and speed.
It was able to hold a connection of the 800 Mbps internet plan without any issues during testing, while the SB6141's maximum speed is 343 Mbps. However, both modems are certified to work with most North American cable providers and have received positive reviews from users.
Ultimately, the choice between the two will depend on your specific needs and internet plan.
Motorola Surfboard SB6141
Based on 7 quotes from 4 sources [show quotes and sources]
Arris SURFboard SB8200
Based on 14 quotes from 6 sources [show quotes and sources]
Have there been any reported instances of the Arris SURFboard SB8200 or Motorola Surfboard SB6141 failing completely or needing to be replaced prematurely?
Based on the information available, there have been some reported instances of the Motorola Surfboard SB6141 failing or needing to be replaced prematurely, although it is unclear if these issues were due to the modem itself or external factors.
On the other hand, there is no specific information available on instances of the Arris SURFboard SB8200 failing or needing to be replaced prematurely, and it comes with a 2-year limited warranty and dedicated customer support.
Overall, it seems that both modems have generally positive reviews and are reliable choices for internet connectivity.
Motorola Surfboard SB6141
Based on 3 quotes from 1 sources [show quotes and sources]
Arris SURFboard SB8200
Ease of setup
The Arris SURFboard SB8200 is better for users who want a more user-friendly setup and configuration process. It has a detailed user manual and straightforward hardware installation, making it easy to connect to the cable outlet and the router. It is also compatible with major U. S.
cable internet providers and has a slightly quicker setup process, taking around 5 minutes for one user to complete the installation. This modem may be a better option for users who want a hassle-free installation experience.
The Motorola Surfboard SB6141 is better for users who want a modem that is certified to work with almost all North American cable providers. While it requires activation from the Cable ISP before it can be used, it has a relatively easy setup process. However, users may need to troubleshoot if it does not connect to the internet right away, which could be due to a variety of factors such as incorrect settings or a faulty cable connection.
This modem may be a better option for users who are familiar with troubleshooting and network support tools.
Overall, both modems are easy to install and use, but the Arris SURFboard SB8200 may be a better option for users who want a more user-friendly setup process, while the Motorola Surfboard SB6141 may be a better option for users who want a modem that is certified to work with almost all North American cable providers.
Ease of setup | Table of contents
What is the installation process like for the Arris SURFboard SB8200 and the Motorola Surfboard SB6141?
Both the Motorola Surfboard SB6141 and the Arris SURFboard SB8200 have relatively simple installation processes. However, the Arris SURFboard SB8200 seems to have a more user-friendly setup and configuration process, with a detailed user manual and straightforward hardware installation.
The installation process for the Arris SURFboard SB8200 is straightforward and easy to follow. The user manual provides clear instructions on how to connect the modem to the cable outlet and the router. The hardware installation is also simple, with the modem having a compact design that makes it easy to fit in tight spaces.
On the other hand, the Motorola Surfboard SB6141 requires activation from the Cable ISP before it can be used. This means that users have to contact their ISP to activate the modem before they can start using it. This can be a bit of a hassle, especially for users who are not familiar with the activation process.
Overall, both modems are easy to install and get started with. However, the Arris SURFboard SB8200 has a more user-friendly setup and configuration process, making it a better option for users who want a hassle-free installation experience.
Motorola Surfboard SB6141
Arris SURFboard SB8200
Based on 6 quotes from 4 sources [show quotes and sources]
How user-friendly is the user interface for both the Arris SURFboard SB8200 and the Motorola Surfboard SB6141?
Based on the information available, it is difficult to make a direct comparison between the user interfaces of the Motorola Surfboard SB6141 and the Arris SURFboard SB8200.
However, it seems that the Arris SURFboard SB8200 has a more user-friendly interface, with a detailed user manual to guide users through the setup and configuration process.
It is important to note that the user interface may vary depending on the ISP and software version, so it is always a good idea to check with the manufacturer or service provider for specific details.
Motorola Surfboard SB6141
Arris SURFboard SB8200
Based on 4 quotes from 3 sources [show quotes and sources]
Are there any notable differences in the setup process between the two modems?
Based on the information provided, it seems that both modems have a relatively easy setup process.
The main difference between the two is that the Motorola Surfboard SB6141 is certified to work with almost all North American cable providers, while the Arris SURFboard SB8200 is compatible with major U.S. cable internet providers.
Additionally, the Arris SURFboard SB8200 may have a slightly quicker setup process, taking around 5 minutes for one user to complete the installation.
However, both modems should be relatively easy to set up and activate.
Motorola Surfboard SB6141
Based on 4 quotes from 2 sources [show quotes and sources]
Arris SURFboard SB8200
Based on 4 quotes from 4 sources [show quotes and sources]
Are there any common issues or challenges that users may face during the setup process for either modem?
Both modems have relatively straightforward setup processes, but users may face some challenges depending on their level of technical expertise and familiarity with network support tools.
The Motorola Surfboard SB6141 may require troubleshooting if it does not connect to the internet right away. This could be due to a variety of factors, such as incorrect settings or a faulty cable connection. However, with some basic troubleshooting steps, most users should be able to resolve these issues and get their modem up and running quickly.
On the other hand, the Arris SURFboard SB8200 may require activation from the internet service provider. This means that users will need to contact their provider and provide some basic information about their modem in order to get it activated. While this process may be slightly more involved than the setup process for the Motorola Surfboard SB6141, it is still relatively straightforward and should not pose a major challenge for most users.
Overall, both modems are considered to be easy to install and use. While there may be some minor issues that users need to troubleshoot or seek assistance for, these are generally not major obstacles and should not prevent users from enjoying fast and reliable internet connectivity.
Motorola Surfboard SB6141
Based on 2 quotes from 1 sources [show quotes and sources]
Arris SURFboard SB8200
Based on 2 quotes from 2 sources [show quotes and sources]
Customer support
Based on the expert reviews, the Arris SURFboard SB8200 is better for customer support in terms of availability of user manuals and troubleshooting guides. It has a detailed user manual included with the modem and additional resources accessible through its Web Manager, making it more user-friendly for those who prefer having all resources easily accessible in one place.
This would be beneficial for users who are less tech-savvy and prefer having a comprehensive guide readily available.
On the other hand, the Motorola Surfboard SB6141 may be better for customer support in terms of response time. Unfortunately, there is no comparison available for the average response time for customer support inquiries for both products. However, the Motorola Surfboard SB6141 has been praised for its reliable and responsive customer support in online forums and reviews.
This would be beneficial for users who prioritize quick and efficient customer support.
Overall, it is recommended to consider the specific needs and preferences of the user when choosing between the two products for customer support.
Customer support | Table of contents
What is the average response time for customer support inquiries for both the Arris SURFboard SB8200 and Motorola Surfboard SB6141?
Unfortunately, we cannot provide a comparison of the average response time for customer support inquiries for both the Motorola Surfboard SB6141 and Arris SURFboard SB8200 as we do not have access to this information.
It is recommended to contact the manufacturers directly or check online forums and reviews for customer experiences with their support.
Motorola Surfboard SB6141
Arris SURFboard SB8200
Are there any differences in the availability of user manuals and troubleshooting guides between the two products?
In terms of availability of user manuals and troubleshooting guides, both the Motorola Surfboard SB6141 and the Arris SURFboard SB8200 have resources available online.
However, the Arris SURFboard SB8200 has the advantage of having a detailed user manual included with the modem, as well as the ability to access additional resources through its Web Manager.
The Motorola Surfboard SB6141 requires users to search for resources on their website or third-party websites.
Overall, the Arris SURFboard SB8200 may be more user-friendly for those who prefer having all resources easily accessible in one place.
Motorola Surfboard SB6141
Based on 4 quotes from 2 sources [show quotes and sources]
Arris SURFboard SB8200
Based on 3 quotes from 3 sources [show quotes and sources]
Experts prefer Arris SURFboard SB8200 over Motorola Surfboard SB6141
On 2 Apr 2024 (24 days ago) we went through 60 Modem expert endorsements .
Currently, Arris SURFboard SB8200 received 6 endorsements from Lifewire (26 Feb 2024), approvedmodems.org (29 Dec 2023) HighSpeedInternet (20 Dec 2023) and 3 others. Meanwhile, Motorola Surfboard SB6141 did not receive any endorsements this month.
Curious to see this month's entire Modems ranking? It's here
Endorsement summary:
- On 26 Feb 2024 Lifewire ranked Arris SURFboard SB8200 as #5
Rank Modem Comment ... ... ... #5 out of 6 Arris SURFboard SB8200 Best Value... ... ... Source: www.lifewire.com - On 29 Dec 2023 approvedmodems.org ranked Arris SURFboard SB8200 as #7
Rank Modem Comment ... ... ... #7 out of 8 Arris SURFboard SB8200 Best Value for Money... ... ... Source: approvedmodems.org - On 20 Dec 2023 HighSpeedInternet ranked Arris SURFboard SB8200 as #2
Rank Modem Comment ... ... ... #2 out of 5 Arris SURFboard SB8200 Best value... ... ... Source: www.highspeedinternet.com - On 1 Oct 2023 BestReviews ranked Arris SURFboard SB8200 as #3
Rank Modem Comment ... ... ... #3 out of 5 Arris SURFboard SB8200 Customer Favorite... ... ... Source: bestreviews.com - On 2 Jul 2022 Networks Hardware ranked Arris SURFboard SB8200 as #5
Rank Modem Comment ... ... ... #5 out of 9 Arris SURFboard SB8200 Runner Up... ... ... Source: networkshardware.com - On 18 Feb 2021 The Strategist ranked Arris SURFboard SB8200 as #9
Rank Modem Comment ... ... ... #9 out of 9 Arris SURFboard SB8200 Best Docsis 3.1 cable modemSource: nymag.com
Customers like Arris SURFboard SB8200 noticeably more
At ReviewFinder we prefer to focus on professional product reviews, because customer reviews can be disproportionately affected by unrelated factors such as delivery, specific seller listing problems, and, of course, fake reviews. With that said, below is the summary of consumer sentiment.
Motorola Surfboard SB6141
CS of 10 is similar to a 4.8 star review, CS of 0 is similar to a 2 star review.
Arris SURFboard SB8200, the cheaper option, tends to get more favorable reviews than Motorola Surfboard SB6141.
As can be seen in the chart above, median best-selling modem receives a consumer score of 7.4 (good). Both Arris SURFboard SB8200 and Motorola Surfboard SB6141 receive customer reviews that average out above that median threshold.
Arris SURFboard SB8200 |
In comparison:
Arris SURFboard SB8200 ranks #17 out of 97. Very high levels of customer satisfaction. Go to rankings 8.3 Great
|
Motorola Surfboard SB6141 | |
Median best-selling Modem |
To consider
Table: Top compared alternatives for Arris SURFboard SB8200 and Motorola Surfboard SB6141 | |||||
---|---|---|---|---|---|
Arris SURFboard SB8200 | $125 |
In comparison:
Arris SURFboard SB8200 ranks #17 out of 97. Very high levels of customer satisfaction. Go to rankings 8.3 Great
| 6 expert recommendations | ||
Arris SBG7400AC2 | $135 |
In comparison:
8.7 Great
| No expert recommendations | Better Reviews | |
Netgear CM600 | $104 |
In comparison:
8.7 Great
| No expert recommendations | Cheaper Better Reviews | |
Netgear Nighthawk C7800 | $390 | No expert recommendations |
Rank | Change | Price | Modem | Popular Mechanics | Wirecutter | Lifewire | approvedmodems.org | HighSpeedInternet | BestReviews | Networks Hardware | Tom's Guide | PC Guide | The Strategist |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|
1 | +1 | $190 | Arris Surfboard S33 | 2 | 1 | 4 | 2 | - | - | - | 1 | 4 | - |
2 | -1 | $250 | Netgear Nighthawk CM2000 | 5 | - | 2 | - | 3 | - | 2 | - | 1 | - |
3 | +1 | $125 | Arris SURFboard SB8200 | - | - | 5 | 7 | 2 | 3 | 5 | - | - | 9 |
4 | +1 | $157 | Netgear CM1000 | - | - | - | 5 | - | 4 | - | - | 3 | 1 |
Show all rows |
Expert reviews [18]
- with a score: 6
- without a score: 12
Highest score by Techaeris | 95 |
Average score based on 18 reviews | 86 |
Lowest score by approvedmodems.org | 66 |
Score distribution:
80-100 | |
60-80 | |
40-60 | |
20-40 | |
0-20 |
Expert reviews [4]
- with a score: 1
- without a score: 3
Score distribution:
80-100 | |
60-80 | |
40-60 | |
20-40 | |
0-20 |
- A Trusted Name in Home Connectivity: Better connectivity, better speed. The ARRIS SURFboard SB8200 DOCSIS 3.1 Cable Modem is designed to bring you superior connectivity, increase your network capability and provide faster streaming and downloading throughout your home. From a trusted brand with over 260 million modems sold and growing. .Telephone Port : None. HD Multi-Media Streaming : Yes.
- Read more
- 10/100/1000 Mbps Ethernet port to connect with router or computer
- DOCSIS 3.0 certified, capable of up to 343 Mbps and upload speeds up to 131 Mbps based on Cable provider service
- Compatible with all major CABLE providers like Comcast/Xfinity, Cox, Charter, Time Warner, Mediacom, Bright House. Call your ISP to verify compatibility
- Read more
Arris SURFboard SB8200 is a very popular option on the higher end of the price range. It's in the top 3 bestselling modems and has dozens of popular alternatives in the same price range, such as ZyXEL C3000Z or Arris Touchstone CM8200A .
Arris SURFboard SB8200 is $25 more expensive than the average modem ($99.99).
Motorola Surfboard SB6141 is a popular option on the higher end of the price range. It's in the top 3 bestselling modems and has dozens of popular alternatives in the same price range, such as ZyXEL C3000Z or Arris SBG7400AC2 .
Motorola Surfboard SB6141 is $28.96 more expensive than the average modem ($99.99).