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Arris SURFboard SB8200

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Expert consensus

The Arris SURFboard SB8200 is a high-performance cable modem that delivers fast and stable internet speeds of up to 2 Gbps, making it ideal for activities such as online gaming, streaming 4K video, or downloading large files, but requires a separate wireless router for Wi-Fi capability.

The Arris SURFboard SB8200 is a high-performance cable modem that is compatible with all major US cable providers. It is capable of delivering download speeds of up to 2 Gbps and upload speeds of up to 2 Gbps, making it ideal for users who require fast and stable internet speeds for activities such as online gaming, streaming 4K video, or downloading large files.

The modem features 32 x 8 channel bonding support and link aggregation support, which allows for even faster internet speeds. It comes with two gigabit Ethernet ports, making it easy to connect multiple devices. However, it does not have built-in Wi-Fi capability, so a separate wireless router is required.

The Arris SURFboard SB8200 is generally considered a reliable modem with a high level of customer satisfaction. It is easy and quick to set up, and customer support resources are comprehensive and easy to use. Overall, the Arris SURFboard SB8200 is a future-proof option for those looking for a high-speed cable modem that is suitable for streaming, gaming, or other high-bandwidth activities.

Compatibility

The Arris SURFboard SB8200 is a compatible and reliable cable modem for use with major US cable providers, according to expert reviews.

The Arris SURFboard SB8200 is a cable modem that is compatible with all major US cable providers, including Comcast, Cox, and Spectrum, according to expert reviews from sources such as Top 10 Best Wifi Routers Of 2020, xbitlabs. com, and MBReviews. There are currently no known compatibility issues between the modem and any ISPs.

However, it is recommended that users verify compatibility with their specific ISP before purchasing the modem. Users can do this by checking their ISP's website for a list of compatible modems or by contacting their ISP directly. Overall, the Arris SURFboard SB8200 is a reliable and compatible option for those looking for a cable modem to use with their internet service provider.

Is the Arris SURFboard SB8200 compatible with all major ISPs?

Yes, the Arris SURFboard SB8200 is compatible with major US cable providers like Comcast, Cox, Spectrum, and many others, according to sources such as Top 10 Best Wifi Routers Of 2020 and xbitlabs.com. However, it's always a good idea to check with your local ISP to make sure that the modem works great with the new router you plan to get.
Based on 7 quotes from 6 sources [show quotes and sources]

Are there any ISPs that the Arris SURFboard SB8200 modem is not compatible with?

According to multiple sources, the Arris SURFboard SB8200 modem is compatible with all major US cable providers like Comcast, Cox, Spectrum, and many others. There are currently no known ISPs that the modem is not compatible with. However, before purchasing this cable modem, it is recommended that you verify with your ISP's website or by calling them to ensure compatibility.
Based on 12 quotes from 7 sources [show quotes and sources]

Are there any additional steps or configurations required to ensure compatibility with certain ISPs when using the Arris SURFboard SB8200?

Before purchasing the Arris SURFboard SB8200, you should verify that it is compatible with your specific ISP. According to xbitlabs.com, you can go to your ISP's website and search for compatible modems, or you can call your ISP and ask if the SB8200 is compatible. However, according to MBReviews, the SB8200 is compatible with major ISPs like Comcast, Cox, and others. It is always a good idea to double-check with your ISP to ensure compatibility.
Based on 9 quotes from 7 sources [show quotes and sources]

Are there any known compatibility issues between Arris SURFboard SB8200 and certain ISPs?

According to our sources, including Top 10 Best Wifi Routers Of 2020, Networks Hardware, and MBReviews, there are no known compatibility issues between Arris SURFboard SB8200 and any ISPs as of now. It is compatible with major US cable providers like Comcast, Cox, Spectrum, and many others. However, before purchasing this cable modem, it is always recommended to verify its compatibility with your ISP. You can check your ISP's website for a full list of compatible modems or contact them directly.
Based on 6 quotes from 6 sources [show quotes and sources]

Speed

The Arris SURFboard SB8200 is a high-speed cable modem capable of delivering download and upload speeds of up to 2 Gbps, with a well-ventilated design and link aggregation support for increased data transfer speeds.

The Arris SURFboard SB8200 is a high-speed cable modem that is capable of delivering download speeds of up to 2 Gbps and upload speeds of up to 2 Gbps. It is a DOCSIS 3. 1 cable modem that is also compatible with DOCSIS 3. 0, making it suitable for use with older cable internet plans.

The SB8200 features 2 gigabit Ethernet ports for connecting to a router or other devices, and it also supports link aggregation, which can increase the speed of data transfers. The modem has a well-ventilated design that helps to keep it cool and maintain stable performance.

The SB8200 is optimized for especially fast online speeds, making it ideal for users who require high-speed internet for activities such as online gaming, streaming 4K video, or downloading large files. Overall, the Arris SURFboard SB8200 is a reliable and high-performance cable modem that is suitable for users who require fast and stable internet speeds.

What is the maximum download speed supported by Arris SURFboard SB8200?

According to the sources in ReviewFinder database, the maximum download speed supported by Arris SURFboard SB8200 is up to 2 Gbps (gigabits per second). However, the actual download speed may vary depending on various factors such as the internet plan, network congestion, and other environmental factors.
Based on 10 quotes from 5 sources [show quotes and sources]

What is the maximum upload speed supported by Arris SURFboard SB8200?

According to sources in our database, the Arris SURFboard SB8200 supports a maximum upload speed of up to 2 Gbps. However, in real-world tests, the upload speed could reach a maximum of 35 Mbps.
Based on 5 quotes from 4 sources [show quotes and sources]

What additional features or technologies does the Arris SURFboard SB8200 have that may affect its speed performance?

The Arris SURFboard SB8200 is a DOCSIS 3.1 cable modem that is capable of delivering speeds of up to 2 Gbps. It is also compatible with DOCSIS 3.0, which means it can work with older cable internet plans. The SB8200 features 2 gigabit Ethernet ports for connecting to a router or other devices, and it also supports link aggregation, which can increase the speed of data transfers. Additionally, the SB8200 has a well-ventilated design that helps to keep the modem cool and maintain stable performance. According to BestReviews, the SB8200 is optimized for especially fast online speeds.
Based on 10 quotes from 5 sources [show quotes and sources]

Features

The Arris SURFboard SB8200 modem is a high-performance device that supports speeds of up to 2Gbps, features 32 x 8 channel bonding support and link aggregation support, and is compatible with major US cable providers, but does not have built-in Wi-Fi capability.

The Arris SURFboard SB8200 modem is a high-performance device that offers exceptional speed and reliability. It is capable of supporting speeds of up to 2Gbps and is compatible with DOCSIS 3. 1, the latest standard for cable modems. The modem features 32 x 8 channel bonding support and link aggregation support, which allows for even faster internet speeds.

It comes with two gigabit Ethernet ports, making it easy to connect multiple devices. However, it does not have built-in Wi-Fi capability, so a separate wireless router is required. The modem is compatible with major US cable providers such as Comcast, Cox, and Spectrum. Overall, the Arris SURFboard SB8200 modem is a future-proof option for those looking for a high-speed cable modem.

It is ideal for users who require fast and reliable internet speeds for streaming, gaming, or other high-bandwidth activities.

Does the Arris SURFboard SB8200 have built-in Wi-Fi?

No, the Arris SURFboard SB8200 modem does not have built-in Wi-Fi capability. You will need to purchase a separate wireless router to connect to this modem.
Based on 3 quotes from 3 sources [show quotes and sources]

How many Ethernet ports does the Arris SURFboard SB8200 have?

The Arris SURFboard SB8200 has two 1-Gigabit Ethernet ports to connect to a Wi-Fi router or other wired devices.
Based on 7 quotes from 5 sources [show quotes and sources]

Does the Arris SURFboard SB8200 modem offer parental controls, and if so, what are the features and ease of use?

I'm sorry, but the Arris SURFboard SB8200 modem does not come with built-in parental controls. However, some routers that are compatible with the modem may have parental control features. You can check with your router manufacturer to see if parental controls are available on your device.

What are the unique features of Arris SURFboard SB8200 compared to other modems in the market?

The Arris SURFboard SB8200 modem is known for its exceptional performance and is capable of supporting speeds of up to 2Gbps, making it one of the fastest modems available. It is also compatible with DOCSIS 3.1, which is the latest standard for cable modems, and is backwards compatible with DOCSIS 3.0. Additionally, it features 32 x 8 channel bonding support and link aggregation support, which allows for even faster internet speeds. The modem also comes with two gigabit Ethernet ports, making it easy to connect multiple devices. Overall, the Arris SURFboard SB8200 modem offers a reliable, future-proof option for those looking for a high-speed cable modem.
Based on 9 quotes from 5 sources [show quotes and sources]

What internet service providers are compatible with the Arris SURFboard SB8200 modem?

The Arris SURFboard SB8200 modem is compatible with major US cable providers such as Comcast, Cox, Spectrum, and others according to sources such as Top 10 Best Wifi Routers Of 2020, MBReviews, xbitlabs.com, and greentechrevolution.com. However, it is always recommended to verify with your Internet service provider to ensure that the Arris SURFboard SB8200 modem is compatible with their network before purchasing.
Based on 7 quotes from 5 sources [show quotes and sources]

Reliability

The Arris SURFboard SB8200 is a reliable modem with a high level of customer satisfaction, although it is relatively expensive and some users have reported awkward coaxial connection placement.

The Arris SURFboard SB8200 is generally considered a reliable modem with a high level of customer satisfaction. It has a 99% success rate in connecting to the internet and a 99% uptime, making it a reliable choice for maintaining a stable and consistent connection.

While there have been some reported issues with the modem, they appear to be relatively infrequent and not widespread. The product experts did not mention any significant reliability concerns or complaints about the Arris SURFboard SB8200. However, the price of the modem is relatively higher compared to other modems in the market, and some users have reported that the coaxial connection placement on the device is awkward.

Overall, the Arris SURFboard SB8200 is a reliable choice for users who require a stable and consistent internet connection.

What is the average lifespan of the Arris SURFboard SB8200?

There is no specific information regarding the average lifespan of the Arris SURFboard SB8200. However, the product comes with a 2-year limited warranty provided by ARRIS, which covers defects in materials and workmanship. The lifespan of the product can vary depending on usage and maintenance.

What is the frequency of reported issues or malfunctions with the Arris SURFboard SB8200?

According to the sources available, the Arris SURFboard SB8200 is generally well-received and has a high level of customer satisfaction, with a 99% success rate in connecting to the internet and a 99% uptime. While there have been some reported issues with the modem, they appear to be relatively infrequent and not widespread. However, it should be noted that no product is perfect and occasional malfunctions may occur.
Based on 17 quotes from 7 sources [show quotes and sources]

What are the common reliability concerns or complaints for Arris SURFboard SB8200?

According to the product experts' reviews in our database, one common concern for the Arris SURFboard SB8200 is its price, which is relatively higher compared to other modems in the market. Additionally, some users have reported that the coaxial connection placement on the device is awkward. However, the product experts did not mention any significant reliability concerns or complaints about the Arris SURFboard SB8200.
Based on 3 quotes from 1 sources [show quotes and sources]

What is the Arris SURFboard SB8200's track record for maintaining a stable and consistent connection?

According to Networks Hardware, the Arris Surfboard SB8200 performed excellently during testing and held a connection of the 800 Mbps internet plan without any issues. Additionally, greentechrevolution.com reports that it has a 99% success rate in connecting to the internet, and it has a 99% uptime. This means that you can expect it to work almost all the time, and when it does have an issue, it will likely be resolved quickly. Overall, the Arris SB8200 is considered a reliable modem for maintaining a stable and consistent connection.
Based on 14 quotes from 6 sources [show quotes and sources]

Have there been any reported instances of the Arris SURFboard SB8200 failing completely or needing to be replaced prematurely?

I'm sorry, I don't have information on specific instances of the Arris SURFboard SB8200 failing completely or needing to be replaced prematurely. However, it does come with a 2-year limited warranty provided by ARRIS, and dedicated customer support is available through live chat and phone support from 8 am to 1 am EST. Additionally, the consumer score for the Arris SURFboard SB8200 is 8.7 out of 10, which is quite high, indicating that it is generally well-regarded by users.

Ease of setup

The Arris SURFboard SB8200 modem is easy and quick to set up, but users who are not familiar with network support tools may face challenges and may need to contact their internet service provider to activate the modem.

The Arris SURFboard SB8200 modem is considered to be easy and quick to set up by product experts. The hardware installation is straightforward and takes less than 15 minutes. The user interface is user-friendly and comes with a detailed manual. However, users who are not familiar with setting up network support tools may face challenges.

It is important to follow the instructions carefully and ensure that all cables are connected properly. Users may also need to contact their internet service provider to activate the modem, which can sometimes cause confusion or delays. Overall, the Arris SURFboard SB8200 modem is recommended for users who want a fast and effective modem that is easy to install and use.

What is the installation process like for the Arris SURFboard SB8200?

According to product experts in ReviewFinder database, the installation process for the Arris SURFboard SB8200 is fast and effective. It comes with a user manual that is detailed and easy to follow. The hardware installation is relatively straightforward and will take less than 15 minutes. All you have to do is plug in the coax cable to the desired port in the modem and it should work fine. Overall, the setup and configuration is user-friendly and it's easy to get started with the device.
Based on 6 quotes from 4 sources [show quotes and sources]

What is the user interface like for the Arris SURFboard SB8200?

The user interface of the Arris SURFboard SB8200 is very easy to use and comes with a user manual that is very detailed and easy to follow. However, the specific details of the user interface may vary based on the internet service provider and the software version of the modem.
Based on 4 quotes from 3 sources [show quotes and sources]

What is the setup process for the Arris SURFboard SB8200 modem?

According to product experts from TechiePassion, 10.0.0.0.1 Xfinity, and Top 10 Best Wifi Routers Of 2020, the setup process for the Arris SURFboard SB8200 modem is easy and quick. You simply need to plug in the coax cable to the desired port in the modem and follow the instructions to activate the modem. It takes less than 15 minutes to get started, and overall, it took around 5 minutes for one user to complete the installation. The modem is also compatible with major U.S. cable internet providers.
Based on 4 quotes from 4 sources [show quotes and sources]

What are some common issues or challenges that users may face during the setup process for Arris SURFboard SB8200 modem?

According to the sources in ReviewFinder database, the hardware installation of the Arris SB8200 modem is relatively straightforward and should take less than 15 minutes to complete. However, users may face challenges if they are not familiar with setting up network support tools at home. It is important to follow the instructions carefully and ensure that all cables are connected properly. Additionally, users may need to contact their internet service provider to activate the modem, which can sometimes cause confusion or delays. Overall, while there may be some minor challenges during the setup process, the Arris SURFboard SB8200 modem is generally considered to be easy to install and use.
Based on 2 quotes from 2 sources [show quotes and sources]

Customer support

The Arris SURFboard SB8200 has good customer support resources available, including a detailed user manual, troubleshooting guides, live chat, and phone support, making it a reliable choice for users.

Based on the expert reviews, the Arris SURFboard SB8200 has good customer support resources available. The product comes with a detailed user manual and troubleshooting guides can be accessed through the modem's Web Manager or the Arris website. Live chat and phone support are also available during specific hours.

While there is no specific information on the average response time for customer support inquiries, the available resources are comprehensive and easy to use. This makes the Arris SURFboard SB8200 a good choice for users who want a reliable modem with good customer support resources.

What is the average response time for customer support inquiries for Arris SURFboard SB8200?

According to the product information, live chat and phone support are available for the Arris SURFboard SB8200 from 8am to 1am EST. However, there is no specific information available about the average response time for customer support inquiries.

What resources are available for users to access user manuals and troubleshooting guides for the Arris SURFboard SB8200?

The Arris SURFboard SB8200 comes with a user manual that is very detailed and easy to follow. You can also access the modem's Web Manager on its IP address, which for the Arris Surfboard SB8200 is 192.168.100.1, to access additional resources such as troubleshooting guides. Additionally, you can visit the Arris website for more information and support.
Based on 3 quotes from 3 sources [show quotes and sources]

Best Alternatives

3 best modems in the same price range as Arris SURFboard SB8200

Scroll to see all options. Click on the modem for more details.
Motorola MB8600 Arris SBG7400AC2 Netgear Nighthawk R6900P AC1900
Reviews
In comparison:
Motorola MB8600 rank #5 out of 112. Very high levels of customer satisfaction.
Go to rankings
8.3
Great
Reviews
In comparison:
Arris SBG7400AC2 rank #11 out of 112. Very high levels of customer satisfaction.
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8.7
Great
Reviews
In comparison:
Netgear Nighthawk R6900P AC1900 rank #28 out of 112.
Go to rankings
7.8
Good
Price
The Motorola MB8600 modem is a reliable and efficient device that supports high-speed internet up to 1 Gbps, but lacks built-in Wi-Fi and has poor customer support.
Expert consensus not yet generated.
Expert consensus not yet generated.
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Modems above are offered because they are in the same price range as Arris SURFboard SB8200. To browse more budget and premium modems go to our modem ranking .

Position in ranking

We maintain a monthly ranking that sums up expert recommendations for all modems.

Rank Change Price Modem
Popular Mechanics
Wirecutter
Lifewire
approvedmodems.org
HighSpeedInternet
BestReviews
Networks Hardware
Tom's Guide
PC Guide
The Strategist
1
+1 $180
Arris Surfboard S33
The Arris Surfboard S33 is a high-speed cable modem with combined download speeds up to 3.5 Gbps, 32 downstream x 8 upstream DOCSIS 3.0 bonded channels, and two Ethernet ports, making it ideal for users who require fast and reliable internet connectivity for gaming, streaming, and other data-intensive activities.
2
1
4
2
-
-
-
1
4
-
2
-1 $250
Netgear Nighthawk CM2000
The Netgear Nighthawk CM2000 is a high-speed cable modem that is compatible with all major cable internet providers, featuring DOCSIS 3.1 technology, 32x8 channel bonding, a powerful 1.5GHz dual-core Broadcom BCM3390 processor, and a 2.5 Gbps ethernet port, making it ideal for online gaming, streaming, and other high-bandwidth activities.
5
-
2
-
3
-
2
-
1
-
3
+1 $130
Arris SURFboard SB8200
The Arris SURFboard SB8200 is a high-performance cable modem that delivers fast and stable internet speeds of up to 2 Gbps, making it ideal for activities such as online gaming, streaming 4K video, or downloading large files, but requires a separate wireless router for Wi-Fi capability.
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5
7
2
3
5
-
-
9
4
+1 $167
Netgear CM1000
The Netgear CM1000 modem is a high-performance device that supports fast and reliable internet connectivity for multiple users and is compatible with major cable internet providers.
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5
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4
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3
1
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Arris SURFboard SB8200 ranks #3 out of 10 in this month's ranking:
Best Value
26 Feb 2024 (1 month ago)
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Best Value for Money
29 Dec 2023 (3 months ago)
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Best value
20 Dec 2023 (4 months ago)
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Customer Favorite
1 Oct 2023 (6 months ago)
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Best Docsis 3.1 cable modem
18 Feb 2021 (3 years ago)
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Highest recommended modems this month

ReviewFinder ranks based on a combination of customer reviews, expert reviews / mentions and popularity. Expert recommendations carry the highest weight in the ranking. We do not rank based on price, our commission or brand. modems below are at the top of our ranking this April.

Scroll to see all options. Click on the modem for more details.
Arris Surfboard S33 Netgear Nighthawk CM2000 Arris SURFboard SB8200 (this item) Netgear CM1000
Reviews
In comparison:
Arris Surfboard S33 rank #1 out of 112. Very high levels of customer satisfaction.
Go to rankings
8.3
Great
Reviews
In comparison:
Netgear Nighthawk CM2000 rank #2 out of 112. Very high levels of customer satisfaction.
Go to rankings
8.1
Great
Reviews
In comparison:
Arris SURFboard SB8200 rank #3 out of 112. Very high levels of customer satisfaction.
Go to rankings
8.3
Great
Reviews
In comparison:
Netgear CM1000 rank #4 out of 112. Very high levels of customer satisfaction.
Go to rankings
8.6
Great
Price
Price
The Arris Surfboard S33 is a high-speed cable modem with combined download speeds up to 3.5 Gbps, 32 downstream x 8 upstream DOCSIS 3.0 bonded channels, and two Ethernet ports, making it ideal for users who require fast and reliable internet connectivity for gaming, streaming, and other data-intensive activities. The Netgear Nighthawk CM2000 is a high-speed cable modem that is compatible with all major cable internet providers, featuring DOCSIS 3.1 technology, 32x8 channel bonding, a powerful 1.5GHz dual-core Broadcom BCM3390 processor, and a 2.5 Gbps ethernet port, making it ideal for online gaming, streaming, and other high-bandwidth activities. The Arris SURFboard SB8200 is a high-performance cable modem that delivers fast and stable internet speeds of up to 2 Gbps, making it ideal for activities such as online gaming, streaming 4K video, or downloading large files, but requires a separate wireless router for Wi-Fi capability. The Netgear CM1000 modem is a high-performance device that supports fast and reliable internet connectivity for multiple users and is compatible with major cable internet providers.
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