4 Verified Hands-On Reviews
To combat fake reviews we only accept video reviews from verified channels. Each review must show the product and the face of the reviewer.
Expert reviews [4]
- with a score: 3
- without a score: 1
| Highest score by gameandtechfocus.com |
93
|
| Average score based on 4 reviews |
87
|
| Lowest score by dongknows.com |
82
|
Score distribution:
| 80-100 | |
| 60-80 | |
| 40-60 | |
| 20-40 | |
| 0-20 |
Expert consensus
The Arris Surfboard S33 is a high-speed cable modem with combined download speeds up to 3.5 Gbps, 32 downstream x 8 upstream DOCSIS 3.0 bonded channels, and two Ethernet ports, making it ideal for users who require fast and reliable internet connectivity for gaming, streaming, and other data-intensive activities.
The Arris Surfboard S33 is a high-speed cable modem that is compatible with most major U. S. cable internet service providers. It supports combined download speeds up to 3. 5 Gbps and a maximum upload speed of up to 940 Mbps, making it ideal for users who require high-speed internet for streaming, gaming, and other data-intensive activities.
The modem has 32 downstream x 8 upstream DOCSIS 3. 0 bonded channels, which help to further increase its speed performance. It also has a 2. 5 Gbps Ethernet port and an additional 1 Gbps Ethernet port, which combined can provide download speeds up to 3. 5 Gbps. The Arris Surfboard S33 is a standalone cable modem that does not have built-in Wi-Fi, but it has two Ethernet ports, including a 2.
5Gbps Multi-Gig port and a standard Gigabit port. It is suitable for households with multiple wired devices that require fast and reliable internet connectivity. The modem is easy to set up and comes with a 2-year limited warranty provided by ARRIS. The product has generally received positive reviews for its reliability and stable connection, especially for cable internet plans with speeds of 500Mbps or faster.
However, there have been some concerns regarding the potential overheating issue, although this does not seem to be widespread. The product seems to have adequate customer support resources for most users' needs, including live chat and phone support, access to user manuals and troubleshooting guides on the ARRIS website, and a mobile app for managing and troubleshooting the modem.
Overall, the Arris Surfboard S33 is a reliable and stable modem that is suitable for high-speed internet plans and is ideal for users who require fast and stable internet connectivity for gaming, streaming, and other data-intensive activities.
Compatibility
The Arris Surfboard S33 modem is compatible with most major U.S. cable internet service providers and is a reliable and secure option for most cable internet users.
The Arris Surfboard S33 modem is compatible with most major U. S. cable internet service providers, including Cox, Spectrum, and Xfinity. However, it's always recommended to check with your ISP to confirm compatibility before purchasing the modem. The setup process is simple and secure, and the modem is certified for use with most ISPs.
However, there may be some compatibility issues with the use of the second port, which is not supported by all ISPs. Overall, the Arris Surfboard S33 is a reliable and compatible modem for most cable internet users.
Is the Arris Surfboard S33 compatible with all major ISPs?
Based on 6 quotes from 3 sources [show quotes and sources]
Are there any ISPs that the Arris Surfboard S33 modem is not compatible with?
Based on 10 quotes from 2 sources [show quotes and sources]
Are there any additional steps or configurations required to ensure compatibility with certain ISPs when using the Arris Surfboard S33?
Based on 14 quotes from 3 sources [show quotes and sources]
Are there any known compatibility issues between Arris Surfboard S33 and certain ISPs?
Based on 9 quotes from 2 sources [show quotes and sources]
Speed
The Arris Surfboard S33 is a high-speed cable modem with DOCSIS 3.1 technology, 32 downstream x 8 upstream DOCSIS 3.0 bonded channels, and a maximum download speed of 3.5 Gbps, making it ideal for users who require fast and reliable internet connectivity.
The Arris Surfboard S33 is a high-speed cable modem that supports combined download speeds up to 3. 5 Gbps and a maximum upload speed of up to 940 Mbps. It is built with DOCSIS 3. 1 technology, which provides faster speeds, better security, and enables multi-gig networking.
The modem has 32 downstream x 8 upstream DOCSIS 3. 0 bonded channels, which help to further increase its speed performance. It also has a 2. 5 Gbps Ethernet port and an additional 1 Gbps Ethernet port, which combined can provide download speeds up to 3. 5 Gbps. The Arris Surfboard S33 has high throughput capacity, fast and reliable performance, and excellent design, making it one of the best DOCSIS 3.
1 modems available. This modem is ideal for users who require high-speed internet for streaming, gaming, and other data-intensive activities. It is also suitable for households with multiple users who require fast and reliable internet connectivity.
What is the maximum download speed supported by Arris Surfboard S33?
Based on 2 quotes from 2 sources [show quotes and sources]
What is the maximum upload speed supported by Arris Surfboard S33?
Based on 2 quotes from 2 sources [show quotes and sources]
What additional features or technologies does the Arris Surfboard S33 have that may affect its speed performance?
Based on 4 quotes from 3 sources [show quotes and sources]
Features
The Arris Surfboard S33 is a standalone cable modem with a 2.5Gbps Multi-Gig port, DOCSIS 3.1 technology, and compatibility with most U.S. cable internet providers, making it ideal for users who require high-speed internet connectivity for gaming, streaming, and other data-intensive activities.
The Arris Surfboard S33 is a standalone cable modem that does not have built-in Wi-Fi, but it has two Ethernet ports, including a 2. 5Gbps Multi-Gig port and a standard Gigabit port. It does not offer parental controls, but it stands out in the market due to its multi-gigabit Ethernet port, DOCSIS 3.
1 technology, and compatibility with most U. S. cable internet providers. The modem is ideal for users who require high-speed internet connectivity for gaming, streaming, and other data-intensive activities. It is also suitable for households with multiple wired devices that require fast and reliable internet connectivity.
The Arris Surfboard S33 comes with a 2-year warranty and is compatible with cable internet speed plans up to 2. 5 Gbps.
Does the Arris Surfboard S33 have built-in Wi-Fi?
Based on 4 quotes from 3 sources [show quotes and sources]
How many Ethernet ports does the Arris Surfboard S33 have?
Based on 4 quotes from 2 sources [show quotes and sources]
Does the Arris Surfboard S33 modem offer parental controls, and if so, what are the features and ease of use?
What are the unique features of Arris Surfboard S33 compared to other modems in the market?
Based on 11 quotes from 4 sources [show quotes and sources]
What internet service providers are compatible with the Arris Surfboard S33 modem?
Based on 12 quotes from 4 sources [show quotes and sources]
Reliability
The Arris Surfboard S33 is a reliable and stable modem that supports the latest technologies and is suitable for high-speed internet plans, although there have been some concerns regarding potential overheating.
The Arris Surfboard S33 has generally received positive reviews for its reliability and stable connection, especially for cable internet plans with speeds of 500Mbps or faster. The modem supports the latest technologies, has a high throughput capacity, and fast and reliable performance.
However, there have been some concerns regarding the potential overheating issue, although this does not seem to be widespread. The product comes with a 2-year limited warranty provided by ARRIS, and dedicated customer support is available through live chat and phone support. Overall, the Arris Surfboard S33 is a reliable and stable modem that is suitable for high-speed internet plans.
What is the average lifespan of the Arris Surfboard S33?
What is the frequency of reported issues or malfunctions with the Arris Surfboard S33?
Based on 8 quotes from 3 sources [show quotes and sources]
What are the common reliability concerns or complaints for Arris Surfboard S33?
Based on 3 quotes from 2 sources [show quotes and sources]
What is the Arris Surfboard S33's track record for maintaining a stable and consistent connection?
Based on 6 quotes from 4 sources [show quotes and sources]
Have there been any reported instances of the Arris Surfboard S33 failing completely or needing to be replaced prematurely?
Ease of setup
The Arris Surfboard S33 modem is praised for its simple and secure installation process, with experts noting that users can easily activate the modem by plugging it in, downloading the SURFboard Central App, and following the instructions.
The Arris Surfboard S33 modem is praised by experts for its simple and secure installation process. Users only need to plug in the device, download the SURFboard Central App, and follow the instructions to activate the modem. The modem also comes with a quick-start guide to help users through the setup process.
The web user interface accessible via the 192. 168. 100. 1 IP address and the ARRIS SURFboard Manager mobile app make the setup process even easier. Experts note that there are no significant issues or challenges that users may face during the setup process. Overall, the Arris Surfboard S33 modem is an excellent choice for users who want a hassle-free setup experience.
What is the installation process like for the Arris Surfboard S33?
Based on 6 quotes from 3 sources [show quotes and sources]
What is the user interface like for the Arris Surfboard S33?
Based on 4 quotes from 2 sources [show quotes and sources]
What is the setup process for the Arris Surfboard S33 modem?
Based on 4 quotes from 2 sources [show quotes and sources]
What are some common issues or challenges that users may face during the setup process for Arris Surfboard S33 modem?
Based on 3 quotes from 2 sources [show quotes and sources]
Customer support
The Arris Surfboard S33 has good customer support resources available, including live chat, phone support, user manuals, troubleshooting guides, and a mobile app, but there is no information on the average response time for inquiries.
Based on the expert reviews, the Arris Surfboard S33 has good customer support resources available, including live chat and phone support during specific hours, access to user manuals and troubleshooting guides on the ARRIS website, and a mobile app for managing and troubleshooting the modem.
However, there is no information available on the average response time for customer support inquiries.
For users who may need assistance with setting up or troubleshooting their modem, the resources available for the Arris Surfboard S33 appear to be comprehensive and helpful. The web user interface and mobile app provide additional tools for managing and monitoring the modem's performance. Overall, the product seems to have adequate customer support resources for most users' needs.
What is the average response time for customer support inquiries for Arris Surfboard S33?
What resources are available for users to access user manuals and troubleshooting guides for the Arris Surfboard S33?
Based on 2 quotes from 2 sources [show quotes and sources]
Best Alternatives
3 best modems in the same price range as Arris Surfboard S33
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| Netgear Nighthawk CM2000 | Netgear CM1000 | Motorola MG7550 |
|
Rank
#2
out of 112
Reviews
In comparison:
Netgear Nighthawk CM2000 rank #2 out of 112.
Very high levels of customer satisfaction.
Go to rankings 
8.1
Great
|
Rank
#4
out of 112
Reviews
In comparison:
8.6
Great
|
Rank
#15
out of 112
Reviews
In comparison:
8.7
Great
|
|
|
|
|
| The Netgear Nighthawk CM2000 is a high-speed cable modem that is compatible with all major cable internet providers, featuring DOCSIS 3.1 technology, 32x8 channel bonding, a powerful 1.5GHz dual-core Broadcom BCM3390 processor, and a 2.5 Gbps ethernet port, making it ideal for online gaming, streaming, and other high-bandwidth activities. | The Netgear CM1000 modem is a high-performance device that supports fast and reliable internet connectivity for multiple users and is compatible with major cable internet providers. | The Motorola MG7550 is a highly rated and reliable modem router combo that is ideal for households with multiple devices and offers impressive features such as parental control support, multiple connection ports, and a built-in AC1900 Dual Band router for amplified signals. |
| More product details | More product details | More product details |
Position in ranking
We maintain a monthly ranking that sums up expert recommendations for all modems.
| Rank | Change | Price | Modem |
Popular Mechanics
|
Wirecutter
|
Lifewire
|
approvedmodems.org
|
HighSpeedInternet
|
BestReviews
|
Networks Hardware
|
Tom's Guide
|
PC Guide
|
The Strategist
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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
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1
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+1 | $190 |
Arris Surfboard S33
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2
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1
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4
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2
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-
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-
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-
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1
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4
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-
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2
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-1 | $250 |
Netgear Nighthawk CM2000
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5
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-
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2
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-
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3
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-
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2
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-
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1
|
-
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|
3
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+1 | $125 |
Arris SURFboard SB8200
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-
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-
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5
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7
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2
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3
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5
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-
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-
|
9
|
|
4
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+1 | $157 |
Netgear CM1000
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-
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-
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-
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5
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-
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4
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-
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-
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3
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1
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Highest recommended modems this month
ReviewFinder ranks based on a combination of customer reviews, expert reviews / mentions and popularity. Expert recommendations carry the highest weight in the ranking. We do not rank based on price, our commission or brand. modems below are at the top of our ranking this April.
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| Arris Surfboard S33 (this item) | Netgear Nighthawk CM2000 | Arris SURFboard SB8200 | Netgear CM1000 |
|
Rank
#1
out of 112
Reviews
In comparison:
8.3
Great
|
Rank
#2
out of 112
Reviews
In comparison:
Netgear Nighthawk CM2000 rank #2 out of 112.
Very high levels of customer satisfaction.
Go to rankings
8.1
Great
|
Rank
#3
out of 112
Reviews
In comparison:
Arris SURFboard SB8200 rank #3 out of 112.
Very high levels of customer satisfaction.
Go to rankings
8.3
Great
|
Rank
#4
out of 112
Reviews
In comparison:
8.6
Great
|
|
|
|
|
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| The Arris Surfboard S33 is a high-speed cable modem with combined download speeds up to 3.5 Gbps, 32 downstream x 8 upstream DOCSIS 3.0 bonded channels, and two Ethernet ports, making it ideal for users who require fast and reliable internet connectivity for gaming, streaming, and other data-intensive activities. | The Netgear Nighthawk CM2000 is a high-speed cable modem that is compatible with all major cable internet providers, featuring DOCSIS 3.1 technology, 32x8 channel bonding, a powerful 1.5GHz dual-core Broadcom BCM3390 processor, and a 2.5 Gbps ethernet port, making it ideal for online gaming, streaming, and other high-bandwidth activities. | The Arris SURFboard SB8200 is a high-performance cable modem that delivers fast and stable internet speeds of up to 2 Gbps, making it ideal for activities such as online gaming, streaming 4K video, or downloading large files, but requires a separate wireless router for Wi-Fi capability. | The Netgear CM1000 modem is a high-performance device that supports fast and reliable internet connectivity for multiple users and is compatible with major cable internet providers. |
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