ReviewFinder Modems

Arris Surfboard S33

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  • Is the Arris Surfboard S33 compatible with all major ISPs?
  • What is the maximum download speed supported by Arris Surfboard S33?
  • Does the Arris Surfboard S33 have built-in Wi-Fi?
  • What is the average lifespan of the Arris Surfboard S33?
Ranking:  
#2 in Modems
Consumer sentiment:
In comparison:
Arris Surfboard S33 rank #7 out of 91. Very high levels of customer satisfaction.
Go to rankings
8.7
Great

The product receives great reviews on average (consumer score 8.7). This is slightly above the median modem score of 7.4.

About consumer score

Price:
The lowest price we found for Arris Surfboard S33 is $129.95, available here. This is above the median modem price of $99.
  • Lowest price: $14
  • Median price: $99
  • Highest price: $476.43
  • Arris Surfboard S33 price: $129.95
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ReviewFinder: reviews, prices and alternatives summarized by a powerful AI engine.

Expert consensus

The Arris Surfboard S33 is a high-speed cable modem with combined download speeds up to 3.5 Gbps, 32 downstream x 8 upstream DOCSIS 3.0 bonded channels, and two Ethernet ports, making it ideal for users who require fast and reliable internet connectivity for gaming, streaming, and other data-intensive activities.

The Arris Surfboard S33 is a high-speed cable modem that is compatible with most major U.S. cable internet service providers. It supports combined download speeds up to 3.5 Gbps and a maximum upload speed of up to 940 Mbps, making it ideal for users who require high-speed internet for streaming, gaming, and other data-intensive activities.

The modem has 32 downstream x 8 upstream DOCSIS 3.0 bonded channels, which help to further increase its speed performance. It also has a 2.5 Gbps Ethernet port and an additional 1 Gbps Ethernet port, which combined can provide download speeds up to 3.5 Gbps. The Arris Surfboard S33 is a standalone cable modem that does not have built-in Wi-Fi, but it has two Ethernet ports, including a 2.5Gbps Multi-Gig port and a standard Gigabit port.

It is suitable for households with multiple wired devices that require fast and reliable internet connectivity. The modem is easy to set up and comes with a 2-year limited warranty provided by ARRIS. The product has generally received positive reviews for its reliability and stable connection, especially for cable internet plans with speeds of 500Mbps or faster.

However, there have been some concerns regarding the potential overheating issue, although this does not seem to be widespread. The product seems to have adequate customer support resources for most users' needs, including live chat and phone support, access to user manuals and troubleshooting guides on the ARRIS website, and a mobile app for managing and troubleshooting the modem.

Overall, the Arris Surfboard S33 is a reliable and stable modem that is suitable for high-speed internet plans and is ideal for users who require fast and stable internet connectivity for gaming, streaming, and other data-intensive activities.

Compatibility

The Arris Surfboard S33 modem is compatible with most major U.S. cable internet service providers and is a reliable and secure option for most cable internet users.

The Arris Surfboard S33 modem is compatible with most major U.S. cable internet service providers, including Cox, Spectrum, and Xfinity. However, it's always recommended to check with your ISP to confirm compatibility before purchasing the modem. The setup process is simple and secure, and the modem is certified for use with most ISPs.

However, there may be some compatibility issues with the use of the second port, which is not supported by all ISPs.

Is the Arris Surfboard S33 compatible with all major ISPs?

The Arris Surfboard S33 is compatible with major U.S. cable internet providers including Cox (Gigablast), Spectrum (Internet Gig), Xfinity (Blast!/Extreme Pro), and others. However, it's always a good idea to check with your internet service provider (ISP) to confirm compatibility.
Based on 6 quotes from 3 sources [show quotes and sources]

Are there any ISPs that the Arris Surfboard S33 modem is not compatible with?

The Arris Surfboard S33 modem is compatible with most U.S. cable internet service providers, including Cox (Gigablast), Spectrum (Internet Gig), Xfinity (Blast!/Extreme Pro) and others. However, it's always a good idea to check with your internet service provider (ISP) to confirm compatibility before purchasing the modem.
Based on 10 quotes from 2 sources [show quotes and sources]

Are there any additional steps or configurations required to ensure compatibility with certain ISPs when using the Arris Surfboard S33?

The Arris Surfboard S33 is certified for use with most U.S. cable internet service providers including Comcast Xfinity, Cox, Spectrum, and others. However, it is always a good idea to check with your ISP to confirm compatibility before purchasing the modem. In general, the setup process is simple and secure: you just need to plug in the device, download the SURFboard Central App, and follow the instructions to activate the modem.
Based on 14 quotes from 3 sources [show quotes and sources]

Are there any known compatibility issues between Arris Surfboard S33 and certain ISPs?

The Arris Surfboard S33 is compatible with major U.S. cable internet providers including Cox (Gigablast), Spectrum (Internet Gig), Xfinity (Blast!/Extreme Pro) and others. However, according to Lifewire, the use of the second port isn't supported by all ISPs. It's always best to check with your internet service provider's website to confirm compatibility before making a purchase.
Based on 9 quotes from 2 sources [show quotes and sources]

Speed

The Arris Surfboard S33 is a high-speed cable modem with DOCSIS 3.1 technology, 32 downstream x 8 upstream DOCSIS 3.0 bonded channels, and a maximum download speed of 3.5 Gbps, making it ideal for users who require fast and reliable internet connectivity.

The Arris Surfboard S33 is a high-speed cable modem that supports combined download speeds up to 3.5 Gbps and a maximum upload speed of up to 940 Mbps. It is built with DOCSIS 3.1 technology, which provides faster speeds, better security, and enables multi-gig networking.

The modem has 32 downstream x 8 upstream DOCSIS 3.0 bonded channels, which help to further increase its speed performance. It also has a 2.5 Gbps Ethernet port and an additional 1 Gbps Ethernet port, which combined can provide download speeds up to 3.5 Gbps. The Arris Surfboard S33 has high throughput capacity, fast and reliable performance, and excellent design, making it one of the best DOCSIS 3.1 modems available.

This modem is ideal for users who require high-speed internet for streaming, gaming, and other data-intensive activities. It is also suitable for households with multiple users who require fast and reliable internet connectivity.

What is the maximum download speed supported by Arris Surfboard S33?

The Arris Surfboard S33 is a DOCSIS 3.1 cable modem that is capable of combined download speeds up to 3.5 Gbps, according to 9 to 5 Toys.
Based on 2 quotes from 2 sources [show quotes and sources]

What is the maximum upload speed supported by Arris Surfboard S33?

According to the product specifications, the Arris Surfboard S33 Modem supports a maximum upload speed of up to 940 Mbps.
Based on 2 quotes from 2 sources [show quotes and sources]

What additional features or technologies does the Arris Surfboard S33 have that may affect its speed performance?

The Arris Surfboard S33 is built with DOCSIS 3.1 technology, which is the latest cable modem technology available. DOCSIS 3.1 provides faster speeds, better security, and enables multi-gig networking, which allows for fast speeds on copper cables from your internet service provider. Additionally, the Surfboard S33 has 32 downstream x 8 upstream DOCSIS 3.0 bonded channels, which help to further increase its speed performance. The modem also has a 2.5 Gbps Ethernet port and an additional 1 Gbps Ethernet port, which combined can provide download speeds up to 3.5 Gbps. According to approvedmodems.org, the Arris Surfboard S33 has high throughput capacity, fast and reliable performance, and excellent design, making it one of the best DOCSIS 3.1 modems available.
Based on 4 quotes from 3 sources [show quotes and sources]

Features

The Arris Surfboard S33 is a standalone cable modem with a 2.5Gbps Multi-Gig port, DOCSIS 3.1 technology, and compatibility with most U.S. cable internet providers, making it ideal for users who require high-speed internet connectivity for gaming, streaming, and other data-intensive activities.

The Arris Surfboard S33 is a standalone cable modem that does not have built-in Wi-Fi, but it has two Ethernet ports, including a 2.5Gbps Multi-Gig port and a standard Gigabit port. It does not offer parental controls, but it stands out in the market due to its multi-gigabit Ethernet port, DOCSIS 3.1 technology, and compatibility with most U.S.

cable internet providers. The modem is ideal for users who require high-speed internet connectivity for gaming, streaming, and other data-intensive activities. It is also suitable for households with multiple wired devices that require fast and reliable internet connectivity. The Arris Surfboard S33 comes with a 2-year warranty and is compatible with cable internet speed plans up to 2.5 Gbps.

Does the Arris Surfboard S33 have built-in Wi-Fi?

No, the Arris Surfboard S33 does not have built-in Wi-Fi. It is a standalone cable modem that requires a separate Wi-Fi router to provide wireless internet connectivity.
Based on 4 quotes from 3 sources [show quotes and sources]

How many Ethernet ports does the Arris Surfboard S33 have?

The Arris Surfboard S33 has two Ethernet ports. One is a standard Gigabit port, and the other is a 2.5Gbps Multi-Gig port according to dongknows.com.
Based on 4 quotes from 2 sources [show quotes and sources]

What are the unique features of Arris Surfboard S33 compared to other modems in the market?

The ARRIS Surfboard S33 stands out in the market because of its multi-gigabit Ethernet port, which is capable of delivering download speeds of up to 2.5 Gbps. It also has an extra 1 Gbps Ethernet port to connect to a Wi-Fi router or other wired devices. This modem is built with DOCSIS 3.1 technology, which provides better security, reduces lag while gaming, and enables multi-gig networking. The S33 also has a stylish new design with a single large LED light on the front that changes its color to show the modem's condition. Other features that set the S33 apart include its compatibility with most U.S. cable internet providers, a 2-year warranty, and compatibility with cable internet speed plans up to 2.5 Gbps.
Based on 11 quotes from 4 sources [show quotes and sources]

What internet service providers are compatible with the Arris Surfboard S33 modem?

The Arris Surfboard S33 modem is compatible with major U.S. cable internet service providers including Cox (Gigablast), Spectrum (Internet Gig), Xfinity (Blast!/Extreme Pro) and others. However, it's always a good idea to check with your internet service provider to confirm compatibility.
Based on 12 quotes from 4 sources [show quotes and sources]

Reliability

The Arris Surfboard S33 is a reliable and stable modem that supports the latest technologies and is suitable for high-speed internet plans, although there have been some concerns regarding potential overheating.

The Arris Surfboard S33 has generally received positive reviews for its reliability and stable connection, especially for cable internet plans with speeds of 500Mbps or faster. The modem supports the latest technologies, has a high throughput capacity, and fast and reliable performance.

However, there have been some concerns regarding the potential overheating issue, although this does not seem to be widespread. The product comes with a 2-year limited warranty provided by ARRIS, and dedicated customer support is available through live chat and phone support.

What is the frequency of reported issues or malfunctions with the Arris Surfboard S33?

Unfortunately, I do not have access to information regarding the frequency of reported issues or malfunctions with the Arris Surfboard S33. However, based on the reviews from various sources I can say that the Arris Surfboard S33 has generally received positive reviews for its performance and design. It also comes with a two-year warranty.
Based on 8 quotes from 3 sources [show quotes and sources]

What are the common reliability concerns or complaints for Arris Surfboard S33?

Based on the reviews available in our database, there have been some concerns regarding the potential overheating issue with the Arris Surfboard S33. According to dongknows.com, ARRIS seems to have slightly overlooked the potential overheating issue in making the S33 a compact (and cute) device. However, it's worth noting that this issue does not seem to be widespread. Other than that, we didn't find any other common reliability concerns or complaints regarding the Arris Surfboard S33.
Based on 3 quotes from 2 sources [show quotes and sources]

What is the Arris Surfboard S33's track record for maintaining a stable and consistent connection?

According to the product experts at dongknows.com, the Arris Surfboard S33 has a reliable and stable connection, especially for cable internet plans with speeds of 500Mbps or faster. Additionally, the modem supports the latest technologies, has a high throughput capacity, and fast and reliable performance, as noted by approvedmodems.org. Overall, the product has garnered positive reviews for its consistent and stable connection.
Based on 6 quotes from 4 sources [show quotes and sources]

Ease of setup

The Arris Surfboard S33 modem is praised for its simple and secure installation process, with experts noting that users can easily activate the modem by plugging it in, downloading the SURFboard Central App, and following the instructions.

The Arris Surfboard S33 modem is praised by experts for its simple and secure installation process. Users only need to plug in the device, download the SURFboard Central App, and follow the instructions to activate the modem. The modem also comes with a quick-start guide to help users through the setup process.

The web user interface accessible via the 192.168.100.1 IP address and the ARRIS SURFboard Manager mobile app make the setup process even easier. Experts note that there are no significant issues or challenges that users may face during the setup process. Overall, the Arris Surfboard S33 modem is an excellent choice for users who want a hassle-free setup experience.

What is the installation process like for the Arris Surfboard S33?

The installation process for the Arris Surfboard S33 is simple and secure. All you need to do is plug in the device, download the SURFboard Central App, and follow the instructions to activate the modem. After activation, you can connect to a Wi-Fi router for networking. Additionally, the modem comes with a Quick-Start guide to help you through the installation process. If you need further assistance, dedicated customer support is available via live chat and phone support from 8am -1am EST.
Based on 6 quotes from 3 sources [show quotes and sources]

What is the user interface like for the Arris Surfboard S33?

The ARRIS SURFboard S33 comes with a web user interface that is accessible through the IP address 192.168.100.1. According to dongknows.com, the interface is like other cable modems and the default username and password are admin and password. Additionally, there is a mobile app called the ARRIS SURFboard Manager that can be used to manage the modem.
Based on 4 quotes from 2 sources [show quotes and sources]

What is the setup process for the Arris Surfboard S33 modem?

According to the product features listed on ReviewFinder, the setup process for the Arris Surfboard S33 modem is simple and secure. All you need to do is plug in the device, download the SURFboard Central App, and follow the instructions to activate the modem. You can then connect to a Wi-Fi router for networking. The modem also comes with a quick-start guide to help you through the setup process. Additionally, the modem has a web user interface accessible via the 192.168.100.1 IP address, and there is also an ARRIS SURFboard Manager mobile app available.
Based on 4 quotes from 2 sources [show quotes and sources]

What are some common issues or challenges that users may face during the setup process for Arris Surfboard S33 modem?

According to the experts' reviews in our database, there aren't any significant issues or challenges that users may face during the setup process for the Arris Surfboard S33 modem. The process is straightforward and easy to follow, and the modem comes with a web user interface that is accessible via the 192.168.100.1 IP address, as well as the ARRIS SURFboard Manager mobile app, which makes the setup process even easier. However, if users do encounter any issues during setup, they can consult the user manual or contact Arris customer support for assistance.
Based on 3 quotes from 2 sources [show quotes and sources]

Customer support

The Arris Surfboard S33 has good customer support resources available, including live chat, phone support, user manuals, troubleshooting guides, and a mobile app, but there is no information on the average response time for inquiries.

Based on the expert reviews, the Arris Surfboard S33 has good customer support resources available, including live chat and phone support during specific hours, access to user manuals and troubleshooting guides on the ARRIS website, and a mobile app for managing and troubleshooting the modem.

For users who may need assistance with setting up or troubleshooting their modem, the resources available for the Arris Surfboard S33 appear to be comprehensive and helpful. The web user interface and mobile app provide additional tools for managing and monitoring the modem's performance.

What resources are available for users to access user manuals and troubleshooting guides for the Arris Surfboard S33?

Users can access the user manual and troubleshooting guides for the Arris Surfboard S33 on the ARRIS website. You can also access the web user interface for the modem using the 192.168.100.1 IP address, where you can find additional resources and settings. Additionally, the ARRIS SURFboard Manager mobile app can also help with troubleshooting and managing your modem.
Based on 2 quotes from 2 sources [show quotes and sources]

Expert Reviews

There are people on the Internet whose job is to review products. Below are their opinions.

ReviewFinder database has 4 expert reviews of Arris Surfboard S33.

Expert reviews [4]

87
Total expert reviews: 4
  • with a score: 3
  • without a score: 1
Highest score by gameandtechfocus.com
93
Average score based on 4 reviews
87
Lowest score by dongknows.com
82

Score distribution:

80-100
60-80
40-60
20-40
0-20

Best Alternatives

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Motorola MB8600 Arris SURFboard SB8200 Arris SBG7400AC2
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Price
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Modems above are offered because they are in the same price range as Arris Surfboard S33. To browse more budget and premium modems go to our modem ranking .

Position in ranking

We maintain a monthly ranking that sums up expert recommendations for all modems.

Rank Change Price Modem
Wirecutter
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BestReviews
HighSpeedInternet
Networks Hardware
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Tom's Guide
PC Guide
approvedmodems.org
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1
- $45
Netgear CM500
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2
- $130
Arris Surfboard S33
The Arris Surfboard S33 is a high-speed cable modem with combined download speeds up to 3.5 Gbps, 32 downstream x 8 upstream DOCSIS 3.0 bonded channels, and two Ethernet ports, making it ideal for users who require fast and reliable internet connectivity for gaming, streaming, and other data-intensive activities.
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1
1
1
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3
- $140
Motorola MB8600
The Motorola MB8600 modem is a reliable and efficient device that supports high-speed internet up to 1 Gbps, but lacks built-in Wi-Fi and has poor customer support.
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3
1
1
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5
4
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Motorola MB7621
The Motorola MB7621 modem is a reliable and efficient option for users who require fast and consistent internet speeds, compatible with major ISPs and ideal for users who want a reliable and fast internet connection without the need for built-in Wi-Fi or parental controls.
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Arris Surfboard S33 ranks #2 out of 12 in this month's ranking:
Best Design
16 Feb 2023 (3 months ago)
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Best cable modem for gigabit and multi-gig internet
19 May 2023 (21 days ago)
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Editors' Choice
4 May 2023 (1 month ago)
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Best DOCSIS 3.1 Modem
26 Jan 2023 (4 months ago)
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Highest recommended modems this month

ReviewFinder ranks based on a combination of customer reviews, expert reviews / mentions and popularity. Expert recommendations carry the highest weight in the ranking. We do not rank based on price, our commission or brand. modems below are at the top of our ranking this June.

Scroll to see all options. Click on the modem for more details.
Netgear CM500 Arris Surfboard S33 (this item) Motorola MB8600 Motorola MB7621
Reviews
In comparison:
Netgear CM500 rank #1 out of 104.
Go to rankings
7.8
Good
Reviews
In comparison:
Arris Surfboard S33 rank #2 out of 104. Very high levels of customer satisfaction.
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8.7
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Reviews
In comparison:
Motorola MB8600 rank #3 out of 104. Very high levels of customer satisfaction.
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8.5
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Reviews
In comparison:
Motorola MB7621 rank #4 out of 104. Very high levels of customer satisfaction.
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8.5
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More product details More product details More product details More product details
ReviewFinder: reviews, prices and alternatives summarized by a powerful AI engine.