Arris Surfboard S33 vs Arris SURFboard SB8200: Overview of expert opinions

The Arris SURFboard SB8200 is better for users who prioritize compatibility with all major US cable providers and require a higher maximum upload speed of up to 2 Gbps. It is also better for heavy downloading or streaming, as it has been tested to hold a connection of up to 800 Mbps without any issues.

The SB8200 is also better for users who need exceptional performance and support for speeds of up to 2Gbps, making it one of the fastest modems available. It is also compatible with routers that may have parental control features.

The Arris Surfboard S33 is better for households with multiple devices and heavy internet usage due to its higher maximum download speed of 3. 5 Gbps, advanced DOCSIS 3. 1 technology, and more downstream and upstream channels. It is an excellent choice for users who require a fast and reliable internet connection for streaming, gaming, or working from home.

The S33 is also better for users who require extremely fast internet speeds, such as gamers or those who work with large files, due to its multi-gigabit Ethernet port that can deliver download speeds of up to 2. 5 Gbps. It also has an extra 1 Gbps Ethernet port, which can be used to connect to a Wi-Fi router or other wired devices.

The S33 is also more affordable than the SB8200.

Both modems are reliable options for high-speed internet connectivity and are easy to set up with user-friendly interfaces and dedicated customer support available for assistance. The choice between the two ultimately depends on the specific needs and preferences of the user, such as compatibility, speed, features, reliability, ease of setup, and customer support.

Table of contents (click on an item)

Compatibility
The Arris SURFboard SB8200 is better for compatibility with all major US cable providers, while the Arris Surfboard S33 may have limitations depending on the ISP.
Click to jump to the Compatibility comparison
Speed
The Arris Surfboard S33 is better for households with heavy internet usage and multiple devices, while the Arris SURFboard SB8200 is better for users who require a higher maximum upload speed and link aggregation.
Click to jump to the Speed comparison
Features
The Arris Surfboard S33 is ideal for users who require extremely fast internet speeds, while the Arris SURFboard SB8200 is better for those who require exceptional performance and support for speeds of up to 2Gbps.
Click to jump to the Features comparison
Reliability
The Arris Surfboard S33 and Arris SURFboard SB8200 are both reliable options for high-speed internet connectivity, with the SB8200 having a slightly better track record for maintaining a stable and consistent connection, while the S33 is more affordable and may be better suited for basic web browsing.
Click to jump to the Reliability comparison
Ease of setup
The Arris Surfboard S33 and the Arris SURFboard SB8200 are both easy to set up, but the S33 may be better for users who prefer mobile app management, while the SB8200 may be better for users who need more guidance during setup.
Click to jump to the Ease of setup comparison
Customer support
It is not possible to determine which product is better for customer support between the Arris Surfboard S33 and the Arris SURFboard SB8200, as both offer live chat and phone support during the same hours and have user manuals and troubleshooting guides available on the ARRIS website, but the choice between the two will depend on the individual needs and preferences of the user.
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Compatibility

The Arris SURFboard SB8200 is better for compatibility as it has been confirmed to be compatible with all major US cable providers, while the Arris Surfboard S33 has not been confirmed to be compatible with all ISPs. Therefore, if maximum compatibility is a priority, the SB8200 is the better choice.

Additionally, the SB8200 may require additional steps or configurations depending on the ISP, but there are no known compatibility issues with this modem. The Arris Surfboard S33 may have some limitations with the use of the second port depending on the ISP. Overall, both modems are easy to set up and activate with the appropriate instructions, but it is always recommended to verify compatibility with your ISP before making a purchase.

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Speed

The Arris Surfboard S33 is better for households with multiple devices and heavy internet usage due to its higher maximum download speed of 3. 5 Gbps, advanced DOCSIS 3. 1 technology, and more downstream and upstream channels. It also has a faster 2. 5 Gbps Ethernet port, making it suitable for users who require high-speed data transfers, such as gamers or those who work with large files.

On the other hand, the Arris SURFboard SB8200 is better for users who require a higher maximum upload speed of up to 2 Gbps, although real-world tests have shown it to be around 35 Mbps. It also supports link aggregation, which can increase the speed of data transfers.

Overall, both modems offer excellent speed performance and are great options for those looking for a high-speed internet connection. The choice between the two ultimately depends on the specific needs and preferences of the user.

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Features

The Arris Surfboard S33 is better for users who require extremely fast internet speeds, such as gamers or those who work with large files, due to its multi-gigabit Ethernet port that can deliver download speeds of up to 2. 5 Gbps. It also has an extra 1 Gbps Ethernet port, which can be used to connect to a Wi-Fi router or other wired devices.

Additionally, the S33 has a stylish new design with a single large LED light on the front that changes its color to show the modem's condition.

On the other hand, the Arris SURFboard SB8200 is better for users who require exceptional performance and support for speeds of up to 2Gbps, making it one of the fastest modems available. It also features 32 x 8 channel bonding support and link aggregation support, which allows for even faster internet speeds.

The modem comes with two gigabit Ethernet ports, making it easy to connect multiple devices.

Both modems require a separate Wi-Fi router to provide wireless internet connectivity, and the Wi-Fi performance will depend on the router that is connected to them. The Arris SURFboard SB8200 is compatible with routers that may have parental control features, while the Arris Surfboard S33 does not offer parental controls.

Both modems are compatible with major US cable internet service providers, but the Arris SURFboard SB8200 has been recommended by more sources as being compatible with a wider range of providers.

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Reliability

According to expert reviews, both the Arris Surfboard S33 and Arris SURFboard SB8200 are reliable options for high-speed internet connectivity. However, the Arris SB8200 has a slightly better track record in terms of maintaining a stable and consistent connection, making it a great option for those who prioritize this feature.

On the other hand, the Arris Surfboard S33 may be a better option for those on a tight budget, as it is more affordable than the Arris SB8200. Additionally, the Arris Surfboard S33 may be a good option for basic web browsing, while the Arris SB8200 is better suited for heavy downloading or streaming, as it has been tested to hold a connection of up to 800 Mbps without any issues.

Overall, users should consider their specific needs and requirements before making a decision between these two reliable modems.

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Ease of setup

The Arris Surfboard S33 and the Arris SURFboard SB8200 are both easy to set up, but there are some differences between the two. The S33 requires the download of the SURFboard Central App, which can guide users through the installation process step-by-step. It also has a mobile app for managing network settings.

This modem may be better for users who prefer to use their mobile devices for managing their network settings. On the other hand, the SB8200 only requires plugging in the coax cable and following the instructions to activate the modem. It has a more detailed user manual that can help users navigate the interface more easily.

This modem may be better for users who are not as familiar with modem interfaces or who may need more guidance in setting up their modem. Both modems have user-friendly interfaces and dedicated customer support available for assistance. Overall, the S33 may be better for users who prefer mobile app management, while the SB8200 may be better for users who need more guidance during setup.

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Customer support

Based on the expert reviews, it is not possible to determine which product is better for customer support as there is no information available on the average response time for either product. However, both the Arris Surfboard S33 and the Arris SURFboard SB8200 offer live chat and phone support during the same hours, and both have user manuals and troubleshooting guides available on the ARRIS website.

The Arris SURFboard SB8200 comes with a detailed user manual, while the S33 does not. Both modems also have a web user interface and the ARRIS SURFboard Manager mobile app to help with troubleshooting and managing the modem.

In terms of specific use cases, the Arris SURFboard SB8200 may be better for users who prefer a more detailed user manual, while the Arris Surfboard S33 may be better for users who prioritize a faster internet speed. Ultimately, the choice between the two products will depend on the individual needs and preferences of the user.

It is recommended to contact Arris customer support directly for more information on their response times and to determine which product is best suited for your specific needs.

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Experts recommend Arris Surfboard S33 more than Arris SURFboard SB8200

As of 4 Sep 2024, experts prefer Arris Surfboard S33 over Arris SURFboard SB8200, but both Modems have solid expert endorsements.

As per this month's meta ranking, Arris Surfboard S33 received 6 recommendations: from PC Guide (1 Feb 2024), Lifewire (30 Jul 2024) Wirecutter (26 Aug 2024) and 3 others. By contrast, Arris SURFboard SB8200 received only 5 recommendations from Networks Hardware (2 Jul 2022), BestReviews (1 Jul 2024) HighSpeedInternet (15 Jul 2024) and 2 others.

Rank Change Price Modem
PC Guide
Lifewire
Wirecutter
Tom's Guide
Networks Hardware
BestReviews
HighSpeedInternet
homeowner.com
Popular Mechanics
The Strategist
1
- $196
Arris Surfboard S33
The Arris Surfboard S33 is a high-speed cable modem with combined download speeds up to 3.5 Gbps, 32 downstream x 8 upstream DOCSIS 3.0 bonded channels, and two Ethernet ports, making it ideal for users who require fast and reliable internet connectivity for gaming, streaming, and other data-intensive activities.
4
1
1
1
-
-
-
2
2
-
4
- $168
Arris SURFboard SB8200
The Arris SURFboard SB8200 is a high-performance cable modem that delivers fast and stable internet speeds of up to 2 Gbps, making it ideal for activities such as online gaming, streaming 4K video, or downloading large files, but requires a separate wireless router for Wi-Fi capability.
-
-
-
-
5
3
2
7
-
9

Curious to see this month's entire Modems ranking? It's here

About our ranking methodology

Endorsement summary:

  • On 31 Jul 2024 homeowner.com ranked Arris Surfboard S33 as #2 and Arris SURFboard SB8200 as #7
    Rank Modem Comment
    ... ... ...
    #2 out of 8 Arris Surfboard S33
    Best Runner-Up
    ... ... ...
    #7 out of 8 Arris SURFboard SB8200
    Best Value for Money
    ... ... ...
  • On 1 Feb 2024 PC Guide ranked Arris Surfboard S33 as #4
    Rank Modem
    ... ...
    #4 out of 5 Arris Surfboard S33
    ... ...
  • On 30 Jul 2024 Lifewire ranked Arris Surfboard S33 as #1
    Rank Modem Comment
    #1 out of 3 Arris Surfboard S33
    All Around Best
    ... ... ...
  • On 26 Aug 2024 Wirecutter ranked Arris Surfboard S33 as #1
    Rank Modem Comment
    #1 out of 1 Arris Surfboard S33
    A future-proofed modem
  • On 25 Jul 2024 Tom's Guide ranked Arris Surfboard S33 as #1
    Rank Modem Comment
    #1 out of 5 Arris Surfboard S33
    Best cable modem for gigabit and multi-gig internet
    ... ... ...
  • On 20 Oct 2023 Popular Mechanics ranked Arris Surfboard S33 as #2
    Rank Modem Comment
    ... ... ...
    #2 out of 8 Arris Surfboard S33
    Best for Esports
    ... ... ...
  • On 2 Jul 2022 Networks Hardware ranked Arris SURFboard SB8200 as #5
    Rank Modem Comment
    ... ... ...
    #5 out of 9 Arris SURFboard SB8200
    Runner Up
    ... ... ...
  • On 1 Jul 2024 BestReviews ranked Arris SURFboard SB8200 as #3
    Rank Modem Comment
    ... ... ...
    #3 out of 5 Arris SURFboard SB8200
    Customer Favorite
    ... ... ...
  • On 15 Jul 2024 HighSpeedInternet ranked Arris SURFboard SB8200 as #2
    Rank Modem Comment
    ... ... ...
    #2 out of 5 Arris SURFboard SB8200
    Best value
    ... ... ...
  • On 18 Feb 2021 The Strategist ranked Arris SURFboard SB8200 as #9
    Rank Modem Comment
    ... ... ...
    #9 out of 9 Arris SURFboard SB8200
    Best Docsis 3.1 cable modem
    Source: nymag.com

After counting and adding up the 58 expert endorsements of the September rankings, Arris Surfboard S33 outranks Arris SURFboard SB8200. This is not to say that Arris SURFboard SB8200 is a bad option. Like Arris Surfboard S33, it is recommended by experts, but less.

MetaRanking Common points from expert reviews summarized.
As can be seen below, Arris Surfboard S33 outranks Arris SURFboard SB8200 by 3 positions. This indicates that, as of 4 Sep 2024, Arris Surfboard S33 is more critically acclaimed than Arris SURFboard SB8200.
Rank Change Price Modem
PC Guide
Lifewire
Wirecutter
Tom's Guide
Networks Hardware
BestReviews
HighSpeedInternet
homeowner.com
Popular Mechanics
The Strategist
1
- $196
Arris Surfboard S33
The Arris Surfboard S33 is a high-speed cable modem with combined download speeds up to 3.5 Gbps, 32 downstream x 8 upstream DOCSIS 3.0 bonded channels, and two Ethernet ports, making it ideal for users who require fast and reliable internet connectivity for gaming, streaming, and other data-intensive activities.
4
1
1
1
-
-
-
2
2
-
2
- $195
Netgear Nighthawk CM2000
The Netgear Nighthawk CM2000 is a high-speed cable modem that is compatible with all major cable internet providers, featuring DOCSIS 3.1 technology, 32x8 channel bonding, a powerful 1.5GHz dual-core Broadcom BCM3390 processor, and a 2.5 Gbps ethernet port, making it ideal for online gaming, streaming, and other high-bandwidth activities.
1
-
-
-
2
-
3
-
6
-
3
- $47
Netgear CM500
The Netgear CM500 modem offers high-speed internet access, easy setup and management, parental controls, and compatibility with major cable internet service providers, but its reliability has received mixed reviews and users should consider purchasing an extended warranty.
5
3
-
3
3
-
-
-
-
6
4
- $168
Arris SURFboard SB8200
The Arris SURFboard SB8200 is a high-performance cable modem that delivers fast and stable internet speeds of up to 2 Gbps, making it ideal for activities such as online gaming, streaming 4K video, or downloading large files, but requires a separate wireless router for Wi-Fi capability.
-
-
-
-
5
3
2
7
-
9
Show all rows
Expert Reviews There are people on the Internet whose job is to review products. Below are their opinions.

Expert reviews [4]

87
Total expert reviews: 4
  • with a score: 3
  • without a score: 1
Highest score by gameandtechfocus.com
93
Average score based on 4 reviews
87
Lowest score by dongknows.com
82

Score distribution:

80-100
60-80
40-60
20-40
0-20

Expert reviews [18]

86
Total expert reviews: 18
  • with a score: 6
  • without a score: 12
Highest score by Techaeris
95
Average score based on 18 reviews
86
Lowest score by approvedmodems.org
66

Score distribution:

80-100
60-80
40-60
20-40
0-20
From Seller:
  • Save Money: Own your modem and save. Reduce your cable bill up to $168 dollars per year in cable modem rental fees (Savings vary by cable service provider). Certified for use with most U.S. cable internet service providers. For a complete list see additional details below.
  • Read more
From Seller:
  • A Trusted Name in Home Connectivity: Better connectivity, better speed. The ARRIS SURFboard SB8200 DOCSIS 3.1 Cable Modem is designed to bring you superior connectivity, increase your network capability and provide faster streaming and downloading throughout your home. From a trusted brand with over 260 million modems sold and growing. .Telephone Port : None. HD Multi-Media Streaming : Yes.
  • Read more
Video Reviews Most popular unboxing/review videos.
No video reviews linked yet for Arris Surfboard S33.
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