ARRIS SURFboard SBG6580

The ARRIS SURFboard SBG6580 is a modem that is compatible with major ISPs such as Comcast Xfinity, Time Warner Cable, Charter, Cox, Cablevision, and more. However, it is not compatible with Verizon, AT&T, or CenturyLink. While it should be compatible with most ISPs, some may have specific requirements or configurations that need to be set up for compatibility.

It is recommended to contact your ISP for assistance if you encounter any compatibility issues. Additionally, the Wi-Fi feature may not work on certain ISP providers, so it's important to check with your ISP to ensure compatibility. Overall, the ARRIS SURFboard SBG6580 is a reliable modem for those using compatible ISPs.

The ARRIS SURFboard SBG6580 is a modem capable of supporting download speeds up to 343 Mbps and has four UPLOAD channels capable of 131 Mbps. It has several features and technologies that can affect its speed performance, including a 2x2 omnidirectional internal antenna that helps lower latency and strengthens signals during bottleneck hours, beamforming technology that helps distribute strong signals to every device connected to the internet, and four Gigabit Ethernet ports that boost the 2.

4 GHz and 5 GHz bands. This makes it a good choice for users who work mostly in the afternoons and send several documents and files online, avid streamers and gamers, and small businesses or workspaces where multiple users need to connect to the internet at the same time. However, it does not have MoCA technology, which may affect its ultra-high-speed link in larger houses or spaces.

Overall, the ARRIS SURFboard SBG6580 is a reliable modem for standard video streaming in small spaces.

The ARRIS SURFboard SBG6580 is a two-in-one DOCSIS 3. 0 Cable Modem + N300 WiFi Router that has built-in Wi-Fi and four Gigabit Ethernet ports for wired connections. It offers parental control features that include screen time set-up, scheduling downtime, and site management, making it practical for small businesses or workspaces.

The modem has several unique features compared to other modems in the market, including its dual-band switchable feature, internal omnidirectional antenna, flexibility with its current networking standard, and added security features such as NAT function, DoS protection, and SPI function.

The ARRIS SURFboard SBG6580 is compatible with Comcast Xfinity, Time Warner Cable, Charter, Cox, Cablevision, and more. Overall, this modem is ideal for users who want a reliable and secure internet connection with added features for parental control and flexibility in networking.

The ARRIS SURFboard SBG6580 has a mixed track record for reliability, with some users reporting issues with connectivity, weak Wi-Fi signals, and the need for frequent resets. However, the device is built to last and comes with a two-year warranty from the manufacturer. The modem/router has a track record of maintaining a stable and consistent connection, making it a reliable choice for avid streamers, gamers, and those who need to be on Zoom calls for work or school.

However, there have been some reported instances of the device failing completely or needing to be replaced prematurely. Overall, the ARRIS SURFboard SBG6580 is a reliable choice for those with larger homes and high internet usage needs, but users should be aware of potential issues and contact customer support if necessary.

The ARRIS SURFboard SBG6580 modem is reported to have a fairly simple and user-friendly setup process. Users need to connect the modem to their cable outlet and computer or router using Ethernet cables, activate the modem with their internet service provider, and customize their network settings through the modem's configuration page.

The user interface is also reported to be easy to navigate, with a wide array of user-friendly features. However, some users may face common issues such as difficulty accessing the modem settings page, establishing a stable connection with the internet service provider, or connecting the modem to Wi-Fi devices.

Overall, the ARRIS SURFboard SBG6580 modem is a good option for those looking for a simple and easy-to-use modem for their home network.

Based on the available expert reviews, the ARRIS SURFboard SBG6580 modem/router combo has received mixed feedback regarding customer support. Some users have reported positive experiences with the company's customer support, while others have had negative experiences. The average response time for customer support inquiries is not available.

However, users can access user manuals and troubleshooting guides for the device on the ARRIS website, ISP's website, or by contacting the ISP's customer support. Additionally, there are online forums and communities where users can get help troubleshooting any issues they may encounter with the device.

Overall, the quality of customer support for the ARRIS SURFboard SBG6580 appears to be inconsistent, and users may need to rely on online resources and communities for assistance. In terms of specific use cases, the device may be suitable for users who are comfortable troubleshooting technical issues on their own or who are willing to seek help from online resources.

However, users who require more hands-on customer support may want to consider other modem/router combo options.