ReviewFinder Modems

Arris SURFboard SB6190

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5 Verified Hands-On Reviews

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Expert reviews [5]

76
Total expert reviews: 5
  • with a score: 1
  • without a score: 4

Score distribution:

80-100
60-80
40-60
20-40
0-20
ReviewFinder: authentic product reviews summarized by a powerful AI engine.

Expert consensus

The Arris SURFboard SB6190 modem is a powerful and reliable device that supports high-speed internet connectivity for heavy streaming, gaming, and downloading large files, but users should be aware of potential issues with the processor and overheating.

The Arris SURFboard SB6190 modem is a powerful and reliable device that is compatible with most major US cable internet service providers. It can support download speeds of up to 1,400Mbps and upload speeds of up to 262Mbps, making it ideal for heavy streaming, gaming, and downloading large files.

The modem utilizes DOCSIS 3. 0 technology and has 32 downstream channels and 8 upstream channels for exceptional download and upload speeds. It is easy to set up using the Surfboard Central mobile app and comes with a detailed installation guide for novices. However, users should be aware of potential issues with the processor and overheating.

Overall, the Arris SURFboard SB6190 is a reliable modem for regular home use, and it is a great choice for users who require high-speed internet connectivity for their home network.

Compatibility

The Arris SURFboard SB6190 modem is compatible with most major US cable internet service providers, but not with DSL or Fiber internet providers or voice bundle service providers.

The Arris SURFboard SB6190 modem is compatible with most major US cable internet service providers, including Cox, Spectrum, and Xfinity, among others. However, it is not compatible with DSL or Fiber internet providers such as AT&T, Verizon, and CenturyLink. The product does not require any additional steps or configurations to ensure compatibility with most ISPs, but it is recommended to check with your ISP before purchasing.

The Arris SURFboard SB6190 is not compatible with voice bundle service providers such as AT&T and Verizon. Overall, if you have a cable internet service provider, the Arris SURFboard SB6190 should work well with it.

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Speed

The Arris SURFboard SB6190 is a high-speed modem that supports download speeds of up to 1,400Mbps and upload speeds of up to 262Mbps, making it ideal for activities such as streaming, gaming, and downloading large files.

The Arris SURFboard SB6190 is a modem that can support download speeds of up to 1,400Mbps and upload speeds of up to 262Mbps. It utilizes DOCSIS 3. 0 technology, which allows for faster data transmission, and has 32 downstream channels and 8 upstream channels for exceptional download and upload speeds.

The modem also has a 1GHz built-in tuner for consistent throughput and supports MoCA technology for improved connectivity. This modem is ideal for users who require high-speed internet for activities such as streaming, gaming, and downloading large files. It is also suitable for households with multiple users who require simultaneous internet access without experiencing lag or buffering.

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Features

The Arris SURFboard SB6190 is a standalone cable modem with high download and upload speeds, compatible with major U.S. Cable Internet Providers, and ideal for heavy streaming and gaming.

The Arris SURFboard SB6190 is a standalone cable modem that does not have built-in Wi-Fi and only has one Gigabit Ethernet port. It does not offer parental controls but boasts high download and upload speeds with its DOCSIS 3. 0 technology and 32x8 channel bonding, making it ideal for heavy streaming and gaming.

It is compatible with major U. S. Cable Internet Providers including Cox, Spectrum, and Xfinity, as well as several other service providers. The modem has a minimalist design with only four LED indicator lights and comes with a detailed installation guide for novices. It is relatively easy to set up using the Surfboard Central mobile app.

Overall, the Arris SURFboard SB6190 is a reliable and efficient modem for those who require high-speed internet connectivity for their home network.

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Reliability

The Arris SURFboard SB6190 has a mixed track record for reliability, with some users reporting issues with the processor and overheating, but it delivers exceptional speeds for regular home use.

The Arris SURFboard SB6190 has a mixed track record when it comes to reliability. While many users have reported positive experiences with the device, there have been some reported instances of the modem failing prematurely or needing to be replaced. One of the major reliability concerns is the processor, which can cause latency and lag issues during heavy online streaming or gaming.

Additionally, some users have reported issues with the modem overheating and becoming unresponsive. However, the SB6190 has a good track record for maintaining a stable and consistent connection, delivering exceptional speeds for regular home use. It has DOCSIS 3. 0 compatibility and can deliver speeds that are more than 8 times faster than previous models that used older technology.

Overall, the Arris SURFboard SB6190 is a reliable modem for regular home use, but users should be aware of the potential issues with the processor and overheating.

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Ease of setup

The Arris SURFboard SB6190 modem is easy to set up and manage through its mobile app interface, with the only potential issue being the lack of a Power On/Off button.

The Arris SURFboard SB6190 modem is relatively easy to set up, according to expert reviews. Users just need to plug it into a power outlet and proceed to their Internet Service Provider's activation page. Alternatively, they can call their service provider for guidance through the few steps required.

The modem comes with a detailed installation guide for novices, and it is compatible with a Surfboard Central mobile app that lets users manage and update their modem's settings from their mobile phone. One common issue that users may face is the lack of a Power On/Off button, but this can be easily overcome by plugging the modem into the power outlet to switch it on.

Overall, the Arris SURFboard SB6190 modem is a user-friendly device that can be easily managed through its mobile app interface.

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Customer support

The Arris SURFboard SB6190 has mixed reviews regarding customer support, but is a reliable modem with easy installation and troubleshooting resources available online.

Based on the expert reviews, the Arris SURFboard SB6190 has mixed reviews regarding customer support. Some users have reported positive experiences with the company's customer service, while others have had difficulty getting their issues resolved. However, the product comes with a detailed installation guide for novices, and users can access the user manual and troubleshooting guides on the Arris website.

Additionally, there are many helpful videos and articles available online that can assist users in setting up and troubleshooting their modem. Overall, the Arris SURFboard SB6190 is a reliable modem that is easy to set up and use, but users may need to rely on online resources for troubleshooting and support.

For users who are comfortable with technology and have experience setting up modems, the SB6190 is a great choice. However, for users who are less tech-savvy or who require more hands-on support, a different modem may be a better option.

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Position in ranking

We maintain a monthly ranking that sums up expert recommendations for all modems.

Rank Change Price Modem
The Strategist
Popular Mechanics
Wirecutter
Tom's Guide
Networks Hardware
BestReviews
HighSpeedInternet
approvedmodems.org
Lifewire
PC Guide
1
- $197
Arris Surfboard S33
The Arris Surfboard S33 is a high-speed cable modem with combined download speeds up to 3.5 Gbps, 32 downstream x 8 upstream DOCSIS 3.0 bonded channels, and two Ethernet ports, making it ideal for users who require fast and reliable internet connectivity for gaming, streaming, and other data-intensive activities.
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2
1
1
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-
2
4
4
2
- $238
Netgear Nighthawk CM2000
The Netgear Nighthawk CM2000 is a high-speed cable modem that is compatible with all major cable internet providers, featuring DOCSIS 3.1 technology, 32x8 channel bonding, a powerful 1.5GHz dual-core Broadcom BCM3390 processor, and a 2.5 Gbps ethernet port, making it ideal for online gaming, streaming, and other high-bandwidth activities.
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4
-
-
2
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3
-
2
1
3
- $150
Arris SURFboard SB8200
The Arris SURFboard SB8200 is a high-performance cable modem that delivers fast and stable internet speeds of up to 2 Gbps, making it ideal for activities such as online gaming, streaming 4K video, or downloading large files, but requires a separate wireless router for Wi-Fi capability.
9
-
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5
3
2
7
5
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4
- $160
Netgear CM1000
The Netgear CM1000 modem is a high-performance device that supports fast and reliable internet connectivity for multiple users and is compatible with major cable internet providers.
1
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4
-
5
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3
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Arris SURFboard SB6190 ranks #9 out of 10 in this month's ranking:
Best cable modem for gamers
18 Feb 2021 (3 years ago)
Read article
Best Overall
26 Feb 2024 (3 months ago)
Read article

Highest recommended modems this month

ReviewFinder ranks based on a combination of customer reviews, expert reviews / mentions and popularity. Expert recommendations carry the highest weight in the ranking. We do not rank based on price, our commission or brand. modems below are at the top of our ranking this June.

Scroll to see all options. Click on the modem for more details.
Arris Surfboard S33 Netgear Nighthawk CM2000 Arris SURFboard SB8200 Netgear CM1000
Reviews
In comparison:
Arris Surfboard S33 rank #1 out of 112.
Go to rankings
7.8
Good
Reviews
In comparison:
Netgear Nighthawk CM2000 rank #2 out of 112. Very high levels of customer satisfaction.
Go to rankings
8.1
Great
Reviews
In comparison:
Arris SURFboard SB8200 rank #3 out of 112. Very high levels of customer satisfaction.
Go to rankings
8.3
Great
Reviews
In comparison:
Netgear CM1000 rank #4 out of 112.
Go to rankings
7.8
Good
Price
The Arris Surfboard S33 is a high-speed cable modem with combined download speeds up to 3.5 Gbps, 32 downstream x 8 upstream DOCSIS 3.0 bonded channels, and two Ethernet ports, making it ideal for users who require fast and reliable internet connectivity for gaming, streaming, and other data-intensive activities. The Netgear Nighthawk CM2000 is a high-speed cable modem that is compatible with all major cable internet providers, featuring DOCSIS 3.1 technology, 32x8 channel bonding, a powerful 1.5GHz dual-core Broadcom BCM3390 processor, and a 2.5 Gbps ethernet port, making it ideal for online gaming, streaming, and other high-bandwidth activities. The Arris SURFboard SB8200 is a high-performance cable modem that delivers fast and stable internet speeds of up to 2 Gbps, making it ideal for activities such as online gaming, streaming 4K video, or downloading large files, but requires a separate wireless router for Wi-Fi capability. The Netgear CM1000 modem is a high-performance device that supports fast and reliable internet connectivity for multiple users and is compatible with major cable internet providers.
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