ReviewFinder Modems

Arris SURFboard SB6190

TLDR: The Arris SURFboard SB6190 modem is a powerful and reliable device that supports high-speed internet connectivity for heavy streaming, gaming, and downloading large files, but users should be aware of potential issues with the processor and overheating.
Ranking:  
#11 in Modems
Consumer sentiment:
In comparison:
Arris SURFboard SB6190 rank #35 out of 96.
Go to rankings
7.9
Great

The product receives great reviews on average (consumer score 7.9). This is slightly above the median modem score of 7.4.

About consumer score

Price:
The lowest price we found for Arris SURFboard SB6190 is $53.99, available here. This is below the median modem price of $100.41.
  • Lowest price: $14.99
  • Median price: $100.41
  • Highest price: $510.87
  • Arris SURFboard SB6190 price: $53.99
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ReviewFinder: reviews, prices and alternatives summarized by a powerful AI engine.

Expert consensus

The Arris SURFboard SB6190 modem is a powerful and reliable device that supports high-speed internet connectivity for heavy streaming, gaming, and downloading large files, but users should be aware of potential issues with the processor and overheating.

The Arris SURFboard SB6190 modem is a powerful and reliable device that is compatible with most major US cable internet service providers. It can support download speeds of up to 1,400Mbps and upload speeds of up to 262Mbps, making it ideal for heavy streaming, gaming, and downloading large files.

The modem utilizes DOCSIS 3.0 technology and has 32 downstream channels and 8 upstream channels for exceptional download and upload speeds. It is easy to set up using the Surfboard Central mobile app and comes with a detailed installation guide for novices. However, users should be aware of potential issues with the processor and overheating.

Overall, the Arris SURFboard SB6190 is a reliable modem for regular home use, and it is a great choice for users who require high-speed internet connectivity for their home network.

Compatibility

The Arris SURFboard SB6190 modem is compatible with most major US cable internet service providers, but not with DSL or Fiber internet providers or voice bundle service providers.

The Arris SURFboard SB6190 modem is compatible with most major US cable internet service providers, including Cox, Spectrum, and Xfinity, among others. However, it is not compatible with DSL or Fiber internet providers such as AT&T, Verizon, and CenturyLink. The product does not require any additional steps or configurations to ensure compatibility with most ISPs, but it is recommended to check with your ISP before purchasing.

The Arris SURFboard SB6190 is not compatible with voice bundle service providers such as AT&T and Verizon. Overall, if you have a cable internet service provider, the Arris SURFboard SB6190 should work well with it.

Is the Arris SURFboard SB6190 compatible with all major ISPs?

Yes, according to TechProJournal, the ARRIS SURFboard SB6190 is compatible with most major Internet Service Providers such as Cox, Comcast, Time Warner Cable, Xfinity, Charter Spectrum and many others.
Based on 9 quotes from 3 sources [show quotes and sources]

Are there any ISPs that the Arris SURFboard SB6190 modem is not compatible with?

According to the product features listed on the manufacturer's website, the Arris SURFboard SB6190 modem is not compatible with ATT, Verizon, CenturyLink or other DSL or Fiber internet providers. However, it is compatible with major U.S. Cable Internet Providers including Cox, Spectrum, Xfinity & others.
Based on 3 quotes from 3 sources [show quotes and sources]

Are there any additional steps or configurations required to ensure compatibility with certain ISPs when using the Arris SURFboard SB6190?

No, there are no additional steps or configurations required to ensure compatibility with certain ISPs when using the Arris SURFboard SB6190. According to TechProJournal, it is compatible with most Internet Service Providers such as Cox, Comcast, Time Warner Cable, Xfinity, Charter Spectrum, and many others. However, it is not compatible with voice bundle service providers such as AT&T and Verizon. If you have any questions about compatibility, it is recommended to check with your ISP before purchasing.
Based on 7 quotes from 3 sources [show quotes and sources]

Are there any known compatibility issues between Arris SURFboard SB6190 and certain ISPs?

According to ReviewFinder's sources, the Arris SURFboard SB6190 is compatible with most major US cable internet service providers like Cox, Spectrum, Xfinity, and others. However, it is not compatible with DSL or Fiber internet providers, including AT&T, Verizon, CenturyLink, and others. So, if you have a cable internet service provider, the Arris SURFboard SB6190 should work well with it.
Based on 3 quotes from 2 sources [show quotes and sources]

Speed

The Arris SURFboard SB6190 is a high-speed modem that supports download speeds of up to 1,400Mbps and upload speeds of up to 262Mbps, making it ideal for activities such as streaming, gaming, and downloading large files.

The Arris SURFboard SB6190 is a modem that can support download speeds of up to 1,400Mbps and upload speeds of up to 262Mbps. It utilizes DOCSIS 3.0 technology, which allows for faster data transmission, and has 32 downstream channels and 8 upstream channels for exceptional download and upload speeds.

The modem also has a 1GHz built-in tuner for consistent throughput and supports MoCA technology for improved connectivity. This modem is ideal for users who require high-speed internet for activities such as streaming, gaming, and downloading large files. It is also suitable for households with multiple users who require simultaneous internet access without experiencing lag or buffering.

What is the maximum download speed supported by Arris SURFboard SB6190?

According to TechProJournal, users can experience download speeds that peak at 1,400Mbps with the Arris SURFboard SB6190. However, the maximum download speed supported by the modem may depend on the data plan provided by your internet service provider.
Based on 3 quotes from 2 sources [show quotes and sources]

What is the maximum upload speed supported by Arris SURFboard SB6190?

According to TechProJournal, the Arris SURFboard SB6190 can support upload speeds of up to 262Mbps.
Based on 2 quotes from 1 sources [show quotes and sources]

What additional features or technologies does the Arris SURFboard SB6190 have that may affect its speed performance?

The Arris SURFboard SB6190 utilizes DOCSIS 3.0 technology, which allows it to transmit data at faster speeds than previous models that used older technology. The modem has 32 downstream channels and 8 upstream channels, which is a significant increase from older models, and this helps to deliver exceptional download and upload speeds. Additionally, the modem has a 1GHz built-in tuner that ensures consistent throughput and supports MoCA technology for improved connectivity.
Based on 6 quotes from 2 sources [show quotes and sources]

Features

The Arris SURFboard SB6190 is a standalone cable modem with high download and upload speeds, compatible with major U.S. Cable Internet Providers, and ideal for heavy streaming and gaming.

The Arris SURFboard SB6190 is a standalone cable modem that does not have built-in Wi-Fi and only has one Gigabit Ethernet port. It does not offer parental controls but boasts high download and upload speeds with its DOCSIS 3.0 technology and 32x8 channel bonding, making it ideal for heavy streaming and gaming.

It is compatible with major U.S. Cable Internet Providers including Cox, Spectrum, and Xfinity, as well as several other service providers. The modem has a minimalist design with only four LED indicator lights and comes with a detailed installation guide for novices. It is relatively easy to set up using the Surfboard Central mobile app.

Overall, the Arris SURFboard SB6190 is a reliable and efficient modem for those who require high-speed internet connectivity for their home network.

Does the Arris SURFboard SB6190 have built-in Wi-Fi?

No, the Arris SURFboard SB6190 does not have built-in Wi-Fi. It is a standalone cable modem that requires a separate router to provide Wi-Fi connectivity to your devices.
Based on 2 quotes from 1 sources [show quotes and sources]

How many Ethernet ports does the Arris SURFboard SB6190 have?

The Arris SURFboard SB6190 has only one Gigabit Ethernet port for connecting to a Wi-Fi router or other device.
Based on 1 quotes from 1 sources [show quotes and sources]

Does the Arris SURFboard SB6190 modem offer parental controls, and if so, what are the features and ease of use?

I'm sorry, but the Arris SURFboard SB6190 modem does not offer parental controls. It is a basic cable modem that is designed to provide high-speed internet connectivity for your home network.

What are the unique features of Arris SURFboard SB6190 compared to other modems in the market?

The Arris SURFboard SB6190 boasts high download and upload speeds, thanks to its DOCSIS 3.0 technology, which is at least 8 times faster than regular DOCSIS 2.0 modems. It has 32x8 channel bonding to support Gigabit plans of major ISPs, making it ideal for heavy streaming and gaming. It is also compatible with most internet service providers and router models, and it has a minimalist design with only four LED indicator lights. Additionally, it comes with a detailed installation guide for novices, and it is relatively easy to set up using the Surfboard Central mobile app.
Based on 8 quotes from 2 sources [show quotes and sources]

What internet service providers are compatible with the Arris SURFboard SB6190 modem?

The Arris SURFboard SB6190 is compatible with major U.S. Cable Internet Providers including Cox, Spectrum, Xfinity & others. However, it is not compatible with ATT, Verizon, CenturyLink or other DSL or Fiber internet providers. According to approvedmodems.org, it is also certified to work with several other service providers, including Suddenlink, Sparklight, WOW!, RCN, Atlantic Broadband, and Wave Broadband.
Based on 6 quotes from 3 sources [show quotes and sources]

Reliability

The Arris SURFboard SB6190 has a mixed track record for reliability, with some users reporting issues with the processor and overheating, but it delivers exceptional speeds for regular home use.

The Arris SURFboard SB6190 has a mixed track record when it comes to reliability. While many users have reported positive experiences with the device, there have been some reported instances of the modem failing prematurely or needing to be replaced. One of the major reliability concerns is the processor, which can cause latency and lag issues during heavy online streaming or gaming.

Additionally, some users have reported issues with the modem overheating and becoming unresponsive. However, the SB6190 has a good track record for maintaining a stable and consistent connection, delivering exceptional speeds for regular home use. It has DOCSIS 3.0 compatibility and can deliver speeds that are more than 8 times faster than previous models that used older technology.

Overall, the Arris SURFboard SB6190 is a reliable modem for regular home use, but users should be aware of the potential issues with the processor and overheating.

What is the average lifespan of the Arris SURFboard SB6190?

Unfortunately, I do not have a specific answer on the average lifespan of the Arris SURFboard SB6190 as it can vary depending on usage, maintenance, and other factors. However, according to PCMag, the modem should last for at least 2-3 years with proper use and maintenance.

What is the frequency of reported issues or malfunctions with the Arris SURFboard SB6190?

I'm sorry, I don't have access to information on the frequency of reported issues or malfunctions with the Arris SURFboard SB6190. However, based on the consumer score of 8.2, it seems that users are generally satisfied with the product. It is always recommended to read reviews and do research before making a purchase to ensure that the product meets your needs.
Based on 7 quotes from 3 sources [show quotes and sources]

What are the common reliability concerns or complaints for Arris SURFboard SB6190?

One of the major reliability concerns with the Arris SURFboard SB6190 is its processor, which is based on Intel Puma technology. According to approvedmodems.org, this processor can cause latency and lag issues during heavy online streaming or gaming. Additionally, some users have reported issues with the modem overheating and becoming unresponsive. However, it's worth noting that many users have reported positive experiences with the SB6190 and have found it to be reliable for regular home use.
Based on 2 quotes from 2 sources [show quotes and sources]

What is the Arris SURFboard SB6190's track record for maintaining a stable and consistent connection?

According to TechProJournal, the Arris SURFboard SB6190 is a stable and reliable modem that delivers exceptional speeds. It has DOCSIS 3.0 compatibility and can deliver speeds that are more than 8 times faster than previous models that used older technology. It has 32 downward streams and 8 upward streams, allowing users to experience download speeds that peak at 1,400Mbps and upload speeds that clock 262Mbps. Lifewire also ranked it #1 out of 7 and commented that it has impressive speeds and is great for HD movies and gaming. Overall, it has a good track record for maintaining a stable and consistent connection.
Based on 11 quotes from 3 sources [show quotes and sources]

Have there been any reported instances of the Arris SURFboard SB6190 failing completely or needing to be replaced prematurely?

According to our sources, there have been some reported instances of the Arris SURFboard SB6190 failing prematurely or needing to be replaced. However, these incidents appear to be relatively rare, and the vast majority of users have reported positive experiences with the device. It is worth noting that like all electronics, the Arris SURFboard SB6190 can fail or need to be replaced for any number of reasons, so it is always a good idea to purchase from a reputable retailer with a good return policy.

Ease of setup

The Arris SURFboard SB6190 modem is easy to set up and manage through its mobile app interface, with the only potential issue being the lack of a Power On/Off button.

The Arris SURFboard SB6190 modem is relatively easy to set up, according to expert reviews. Users just need to plug it into a power outlet and proceed to their Internet Service Provider's activation page. Alternatively, they can call their service provider for guidance through the few steps required.

The modem comes with a detailed installation guide for novices, and it is compatible with a Surfboard Central mobile app that lets users manage and update their modem's settings from their mobile phone. One common issue that users may face is the lack of a Power On/Off button, but this can be easily overcome by plugging the modem into the power outlet to switch it on.

What is the installation process like for the Arris SURFboard SB6190?

According to TechProJournal, the installation process for the Arris SURFboard SB6190 is relatively easy. You just need to plug it into a power outlet and proceed to your Internet Service Provider's activation page. Alternatively, you can call your service provider for guidance through the few steps you need to make. The modem comes with a detailed installation guide for novices, and it is compatible with a Surfboard Central mobile app that lets you manage and update your modem's settings from the convenience of your mobile phone.
Based on 3 quotes from 2 sources [show quotes and sources]

What is the user interface like for the Arris SURFboard SB6190?

The Arris SURFboard SB6190 comes with a downloadable mobile app called the ARRIS SURFboard Manager App. According to TechProJournal, the app has an easy-to-use interface that allows you to manage and update your modem's settings from the convenience of your mobile phone. So, you can easily manage the device without having to access it physically.
Based on 2 quotes from 2 sources [show quotes and sources]

What is the setup process for the Arris SURFboard SB6190 modem?

According to TechProJournal, to set up the ARRIS SURFboard SB6190 modem, all you need to do is plug it into a power outlet and proceed to your Internet Service Provider’s activation page. You can also call your service provider for guidance through the few steps you need to make. Once set up, managing the modem is an easy task since it comes with a downloadable mobile app called ARRIS SURFboard Manager App, which has an easy-to-use interface that lets you manage and update your modem’s settings from the convenience of your mobile phone.
Based on 3 quotes from 2 sources [show quotes and sources]

What are some common issues or challenges that users may face during the setup process for Arris SURFboard SB6190 modem?

One common issue that users may face during the setup process for the Arris SURFboard SB6190 is the lack of a Power On/Off button. This means that users need to plug the modem into the power outlet to switch it on. Another challenge that users might face is setting up the modem with their Internet Service Provider. However, the ISP should be able to guide users through the few steps required for activation. According to TechProJournal, the Arris SURFboard SB6190 comes with a downloadable mobile app that makes managing the modem an easy task. The app has an easy-to-use interface that allows users to manage and update their modem's settings from their mobile phone.
Based on 3 quotes from 2 sources [show quotes and sources]

Customer support

The Arris SURFboard SB6190 has mixed reviews regarding customer support, but is a reliable modem with easy installation and troubleshooting resources available online.

Based on the expert reviews, the Arris SURFboard SB6190 has mixed reviews regarding customer support. Some users have reported positive experiences with the company's customer service, while others have had difficulty getting their issues resolved. However, the product comes with a detailed installation guide for novices, and users can access the user manual and troubleshooting guides on the Arris website.

Additionally, there are many helpful videos and articles available online that can assist users in setting up and troubleshooting their modem. Overall, the Arris SURFboard SB6190 is a reliable modem that is easy to set up and use, but users may need to rely on online resources for troubleshooting and support.

For users who are comfortable with technology and have experience setting up modems, the SB6190 is a great choice. However, for users who are less tech-savvy or who require more hands-on support, a different modem may be a better option.

What is the average response time for customer support inquiries for Arris SURFboard SB6190?

Sorry, I do not have information on the average response time for customer support inquiries for Arris SURFboard SB6190.

What resources are available for users to access user manuals and troubleshooting guides for the Arris SURFboard SB6190?

According to the product description on approvedmodems.org, the Arris SURFboard SB6190 comes with a detailed installation guide for novices. Additionally, users can access the user manual and troubleshooting guides for the SB6190 on the Arris website. Furthermore, there are many helpful videos and articles available online that can assist users in setting up and troubleshooting their modem.
Based on 4 quotes from 2 sources [show quotes and sources]

Expert Reviews

There are people on the Internet whose job is to review products. Below are their opinions.

ReviewFinder database has 9 expert reviews of Arris SURFboard SB6190. Out of the 9 reviews, 4 are video reviews. We value video reviews of products a bit more and rank them a bit higher.

Expert reviews [5]

76
Total expert reviews: 5
  • with a score: 1
  • without a score: 4

Score distribution:

80-100
60-80
40-60
20-40
0-20

Best Alternatives

3 best modems in the same price range as Arris SURFboard SB6190

Scroll to see all options. Click on the modem for more details.
Netgear CM500 Arris SURFboard SB6121 Zoom 5341J
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Netgear CM500 rank #3 out of 112.
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7.8
Good
Reviews
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Arris SURFboard SB6121 rank #21 out of 112. Very high levels of customer satisfaction.
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8.3
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Zoom 5341J rank #17 out of 112. Very high levels of customer satisfaction.
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8.4
Great
The Netgear CM500 modem offers high-speed internet access, easy setup and management, parental controls, and compatibility with major cable internet service providers, but its reliability has received mixed reviews and users should consider purchasing an extended warranty.
Expert consensus not yet generated.
Expert consensus not yet generated.
More product details More product details More product details
Modems above are offered because they are in the same price range as Arris SURFboard SB6190. To browse more budget and premium modems go to our modem ranking .

Position in ranking

We maintain a monthly ranking that sums up expert recommendations for all modems.

Rank Change Price Modem
Wirecutter
Lifewire
PC Guide
Tom's Guide
Networks Hardware
BestReviews
HighSpeedInternet
approvedmodems.org
The Strategist
Popular Mechanics
1
+2 $159
Arris Surfboard S33
The Arris Surfboard S33 is a high-speed cable modem with combined download speeds up to 3.5 Gbps, 32 downstream x 8 upstream DOCSIS 3.0 bonded channels, and two Ethernet ports, making it ideal for users who require fast and reliable internet connectivity for gaming, streaming, and other data-intensive activities.
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4
1
1
-
-
-
2
-
2
2
+3 $124
Arris SURFboard SB8200
The Arris SURFboard SB8200 is a high-performance cable modem that delivers fast and stable internet speeds of up to 2 Gbps, making it ideal for activities such as online gaming, streaming 4K video, or downloading large files, but requires a separate wireless router for Wi-Fi capability.
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5
-
-
5
3
2
7
9
-
3
-2 $53
Netgear CM500
The Netgear CM500 modem offers high-speed internet access, easy setup and management, parental controls, and compatibility with major cable internet service providers, but its reliability has received mixed reviews and users should consider purchasing an extended warranty.
2
-
5
3
3
-
-
-
6
-
4
+4 $158
Netgear CM1000
The Netgear CM1000 modem is a high-performance device that supports fast and reliable internet connectivity for multiple users and is compatible with major cable internet providers.
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2
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4
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5
1
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Arris SURFboard SB6190 ranks #11 out of 11 in this month's ranking:
Best Overall
15 Sep 2023 (2 months ago)
Read article
Best cable modem for gamers
18 Feb 2021 (2 years ago)
Read article

Highest recommended modems this month

ReviewFinder ranks based on a combination of customer reviews, expert reviews / mentions and popularity. Expert recommendations carry the highest weight in the ranking. We do not rank based on price, our commission or brand. modems below are at the top of our ranking this December.

Scroll to see all options. Click on the modem for more details.
Arris Surfboard S33 Arris SURFboard SB8200 Netgear CM500 Netgear CM1000
Reviews
In comparison:
Arris Surfboard S33 rank #1 out of 112. Very high levels of customer satisfaction.
Go to rankings
8.7
Great
Reviews
In comparison:
Arris SURFboard SB8200 rank #2 out of 112. Very high levels of customer satisfaction.
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8.7
Great
Reviews
In comparison:
Netgear CM500 rank #3 out of 112.
Go to rankings
7.8
Good
Reviews
In comparison:
Netgear CM1000 rank #4 out of 112. Very high levels of customer satisfaction.
Go to rankings
8.7
Great
Price
Price
The Arris Surfboard S33 is a high-speed cable modem with combined download speeds up to 3.5 Gbps, 32 downstream x 8 upstream DOCSIS 3.0 bonded channels, and two Ethernet ports, making it ideal for users who require fast and reliable internet connectivity for gaming, streaming, and other data-intensive activities. The Arris SURFboard SB8200 is a high-performance cable modem that delivers fast and stable internet speeds of up to 2 Gbps, making it ideal for activities such as online gaming, streaming 4K video, or downloading large files, but requires a separate wireless router for Wi-Fi capability. The Netgear CM500 modem offers high-speed internet access, easy setup and management, parental controls, and compatibility with major cable internet service providers, but its reliability has received mixed reviews and users should consider purchasing an extended warranty. The Netgear CM1000 modem is a high-performance device that supports fast and reliable internet connectivity for multiple users and is compatible with major cable internet providers.
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ReviewFinder: reviews, prices and alternatives summarized by a powerful AI engine.